UMPQUA Bank Jobshttp://umpquabank.jobs2012-05-22 04:04:05.041157USAClackamasUniversal Associate -Clackamas Job Type: Full-Time Location: Clackamas, OR Last Updated: 05/18/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-18 19:33:39United StatesUmpqua BankOregonNoneORClackamas, OR28798107http://umpquabank.jobs/xml/28798107/jobUSATacomaUniversal Account Expert - Tacoma Job Type: Full-Time Location: Tacoma, WA Last Updated: 05/18/2012 Job Description: Suggests appropriate products and services to existing and prospective customers and cross-sell other bank services such as Elan Visa Cards. Provides customer service to customers calling the bank. Resolves customer problems such as ATM/Debit Card issues, NSF and overdrafts. Performs a variety of transactions on the customer’s behalf such as fund transfers, stop payments, fund verification, address changes, etc. Provides customer service support via email and online secure messaging systems. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requires administrative/clerical experience, reading, writing and basic arithmetic skills, and knowledge of administrative/clerical procedures, practices and policies. Ability to use office software (i.e., word processing, spreadsheets, etc.) and equipment. Learns processes and procedures for a variety of bank operation functions through on the job cross-training activities and formalized training classes. Completion of high school, vocational training or equivalent. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-18 19:33:38United StatesUmpqua BankWashingtonNoneWATacoma, WA28798106http://umpquabank.jobs/xml/28798106/jobUSAVancouverUniversal Associate - Vancouver/Milll Plain Job Type: Full-Time Location: Vancouver, WA Last Updated: 05/18/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-18 19:33:35United StatesUmpqua BankWashingtonNoneWAVancouver, WA28798102http://umpquabank.jobs/xml/28798102/jobUSASeattleStore Manager - Seattle/South Lake Job Type: Full-Time Location: Seattle, WA Last Updated: 05/17/2012 Job Description: Responsible for the delivery of outstanding customer service, achievement of sales goals, operational efficiencies and development of store associates. Implements sales and promotional programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring customers to the appropriate department or division. Manages the selection, placement, performance, development, promotion, and termination of store associates. Ensures operational efficiency and quality standards are met. Responsible for all aspects of store security in accordance with Umpqua Bank’s security policy. Responsible for positive community relations in the store market area. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position may require you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Manages a small-sized store with deposits between $1 million and $15 million. Concentrates approximately five percent of time managing a book of business for high end, high volume customers. Required: Customer service background in retail or banking Strong attention to detail and the ability to multi-task effectively Proficient use of Microsoft Word and Excel software applications and ability to operate a variety of office equipment Effective training and mentoring skills Demonstrated sales skills Requires an associate’s degree, or equivalent work experience in banking and finance, business, or a related field Management experience in banking or retail, preferred Proficiency with banking computer systems and related software is required preferred. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, frequent walking, and lifting up to 20 pounds. Requires close visual acuity. Normal office environment and occasional exposure to weather. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-17 19:01:56United StatesUmpqua BankWashingtonNoneWASeattle, WA28764989http://umpquabank.jobs/xml/28764989/jobUSAPortlandPart-time Universal Associate - Portland/Alberta Job Type: Part-Time Location: Portland, OR Last Updated: 05/17/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-17 19:01:55United StatesUmpqua BankOregonNoneORPortland, OR28764987http://umpquabank.jobs/xml/28764987/jobUSARoseburgStore Manager - Roseburg/Green Job Type: Full-Time Location: Roseburg, OR Last Updated: 05/17/2012 Job Description: Responsible for the delivery of outstanding customer service, achievement of sales goals, operational efficiencies and development of store associates. Implements sales and promotional programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring customers to the appropriate department or division. Manages the selection, placement, performance, development, promotion, and termination of store associates. Ensures operational efficiency and quality standards are met. Responsible for all aspects of store security in accordance with Umpqua Bank’s security policy. Responsible for positive community relations in the store market area. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position may require you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Manages a medium-sized, moderately complex store with deposits between $16 million and $39 million. Concentrates approximately 10 percent of time managing a book of business for high end, high volume customers. Two to three years of supervisory/management experience (preferably at Umpqua Bank) and completion of the WGBU Supervisory Training Series. Strong attention to detail and the ability to multi-task effectively Proficient use of Microsoft Word and Excel software applications, other banking computer systems and related software, and ability to operate a variety of office equipment. Effective training and mentoring skills Demonstrated sales skills Demonstrated effective interpersonal skills to effectively manage staff and customer service issues. Requires an associate’s degree, or equivalent work experience in banking and finance, business, or a related field. Solid understanding retail services and products PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, frequent walking, and lifting up to 20 pounds. Requires close visual acuity. Normal office environment and occasional exposure to weather. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-17 19:01:55United StatesUmpqua BankOregonNoneORRoseburg, OR28764988http://umpquabank.jobs/xml/28764988/jobUSAPortlandCommercial Banking Risk Manager - Portland Job Type: Full-Time Location: Portland, OR Last Updated: 05/17/2012 Job Description: MAJOR JOB RESPONSIBILITIES Manages the internal self audit, risk assessment, and process control and risk monitoring related to both operational and regulatory risks for all divisions within Commercial Banking. Leads in the development, implementation and on-going maintenance of the self audit program. Works with Senior Management in development and implementation of Bank-wide operating and compliance procedures, practices and controls to ensure compliance with bank policies/regulations and to achieve the highest level of customer service. Performs a thorough evaluation and risk assessment at both the individual process and business level in order to provide an overall assessment of business’ state of internal control as well as its inherent and residual operational and regulatory risk. Fosters a partnership with Enterprise Risk and Compliance stakeholders to maintain accurate business unit risk assessments, ensure preventative and detective controls are appropriate based on risk and provides expertise during internal audits. Based on his/her assessment, must be able to identify opportunities for improvements to internal controls and work with Senior Management to correct. Provides expertise and recommendations to the business units regarding process, procedures, and best practices. Identifies, hires, motivates and retains top talent. Excellent communication and management skills with ability to manage diverse work groups operating from remote locations. Ability to influence and make presentations to various levels of management. Significant experience and in-depth knowledge of retail and commercial operations and lending. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Requirements: - 5-10 years of experience in Commercial and Retail industry practices, Commercial and Retail loan processing, financial concepts, company policies and procedures, and compliance regulations. - Experience setting goals and ensuring achievement goals. - Experience developing, modifying, and executing company policies that affect immediate operation(s) and company-wide effect. - Experience interacting with senior and executive levels on matters concerning several functional areas and divisions. - Requires the ability to change the thinking of, or gain acceptance of, others in sensitive situations. - Excellent relationship management abilities and analytical and problem solving skills. - Experience managing and developing others and ability to build and maintain relationships. - Excellent planning and organization skills with the ability to change course (adaptable) at a moments notice. - Excellent written and verbal communication skills. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a bachelor’s degree or equivalent. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-17 19:01:55United StatesUmpqua BankOregonNoneORPortland, OR28764985http://umpquabank.jobs/xml/28764985/jobUSARocklinMortgage Loan Coordinator - Rocklin Job Type: Full-Time Location: Rocklin, CA Last Updated: 05/16/2012 Job Description: MAJOR RESPONSIBILITIES Completes file review of all mortgage loan packages making sure applications are complete and consistent. Reviews Net Tangible Benefits and Loan Programs for accuracy. Collects all documentation and runs loan through automated underwriting and gathers loan condition. Ensures loan disclosures are delivered on time and are accurate. Orders electronic appraisals. Submits file into loan center so file can be validated and processed quickly. Assists with marketing and other requests made by the Mortgage Loan Officer. Ensures correct combination of documents will be prepared/received for each loan package to secure legal interests of the company. Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions. Resolves a variety of customer problems/issues regarding bank products and services. Monitors existing mortgage loans to ensure complete conformity with terms. Follows up with customer to obtain all necessary information and clarification on financial analysis materials and resources. Provides customer service, sales support and marketing support for assigned region. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) If you are required to act as a MLO in this position, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain, you will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requirements: - 1-2 years previous administrative/clerical experience or mortgage banking experience. - Ability to read and write, with basic arithmetic skills - Basic analytical and problem solving skills. - Strong written and verbal communication skills. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a high school diploma or equivalent. - If required to act as a MLO in this position, must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-17 19:01:54United StatesUmpqua BankCaliforniaNoneCARocklin, CA28764984http://umpquabank.jobs/xml/28764984/jobUSATacomaNetwork Technician - Tacoma/Seattle Job Type: Full-Time Location: Tacoma, WA Last Updated: 05/18/2012 Job Description: This position may be located in the Tacoma/Seattle area. It will support all of our locations in the Seattle area. Provides hardware and software support for LAN users. Performs LAN/hard disk back-ups and assists end users with questions and problems. Installs and maintains software and peripherals, performs configuration of hardware and troubleshoots hardware problems. May provide individual based training. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel. Requires previous experience as a Network Technician and broad technical knowledge of troubleshooting, installation and configuration. Completion of high school, vocational training or equivalent. Ability to demonstrates compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-17 19:01:54United StatesUmpqua BankWashingtonNoneWATacoma, WA28764982http://umpquabank.jobs/xml/28764982/jobUSAPortlandProject Manager - Product Strategies - Tacoma Job Type: Full-Time Location: Portland, OR Last Updated: 05/17/2012 Job Description: Coordinate and monitor technical projects or programs from initiation through delivery. Gather business requirements from end users to evaluate objectives, goals, and scope to create technical specifications and solutions design. Serve as liaison between technical and non-technical departments in order to ensure that all targets and requirements are met. Ensure projects are completed on schedule and within budget. Provide regular status reporting and keep leadership informed of key issues that may impact project completion, budget, or other results. MAJOR JOB RESPONSIBILITIES •Schedule, manage and direct activities of cross-functional Project Team members for enterprise-level projects (for a single business unit or across multiple business units). Often works on projects that have company-wide impact. •Develop project plans including estimates of cost and resources required. •Document business requirements, coordinate documentation of technical requirements, develop and oversee project plans, and implement change control procedures. •Act as a central point of communication and escalation to and from project team members, vendors, management and others impacted by project activities. •Ensure timely and effective delivery of the solution into production. •Serve as a resource for project team members in issue resolution, interpersonal relations and general guidance on project deliverables. •Provide project methodology expertise and guidance to project teams, including business owners and other key stakeholders. •Demonstrate compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. •Follow all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. •Actively learn, demonstrate, and foster the Umpqua corporate culture in all actions and words. •Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Career-Development position within field. Works on projects of moderate scope. Requires moderate skill sets and developing proficiency within discipline. Conducts tasks and assignments as directed. Works with moderate supervision with some latitude for independent judgment. Typically requires four to five years experience or equivalent education Requirements: •3-5 years of project management experience or equivalent education •Bachelor’s Degree preferred •Good understanding of project management tools, methodologies and problem solving •Demonstrated ability to manage multiple projects and deadlines •Good technical skills •Solid knowledge of Microsoft Office applications •Knowledge of Microsoft Project required •Strong written and interpersonal communication skills •Good problem solving and negotiating skills •Project Management Professional (PMP) certification preferred PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Ability to travel up to 20%. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-17 19:01:53United StatesUmpqua BankOregonNoneORPortland, OR28764981http://umpquabank.jobs/xml/28764981/jobUSASeattlePart-time Universal Associate - Seattle/South Lake Job Type: Part-Time Location: Seattle, WA Last Updated: 05/17/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-17 19:01:52United StatesUmpqua BankWashingtonNoneWASeattle, WA28764980http://umpquabank.jobs/xml/28764980/jobUSAGig HarborUniversal Associate - Gig Harbor Job Type: Full-Time Location: Gig Harbor, WA Last Updated: 05/18/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-17 19:01:50United StatesUmpqua BankWashingtonNoneWAGig Harbor, WA28764975http://umpquabank.jobs/xml/28764975/jobUSASt. HelenaUniversal Associate St. Helena Job Type: Full-Time Location: St. Helena, CA Last Updated: 05/17/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are semi-routine in nature (i.e., cash handling) where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requires reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-17 19:01:50United StatesUmpqua BankCaliforniaNoneCASt. Helena, CA28764974http://umpquabank.jobs/xml/28764974/jobUSANorth AuburnUniversal Associate - North Auburn Job Type: Full-Time Location: North Auburn, CA Last Updated: 05/17/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are semi-routine in nature (i.e., cash handling) where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requires reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-17 19:01:49United StatesUmpqua BankCaliforniaNoneCANorth Auburn, CA28764973http://umpquabank.jobs/xml/28764973/jobUSAMarysvillePart Time Universal Associate - Marysville Job Type: Part-Time Location: Marysville, CA Last Updated: 05/17/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are semi-routine in nature (i.e., cash handling) where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requires reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-17 19:01:49United StatesUmpqua BankCaliforniaNoneCAMarysville, CA28764972http://umpquabank.jobs/xml/28764972/jobUSASeattleUniversal Associate -Seattle/Queen Anne Job Type: Full-Time Location: Seattle, WA Last Updated: 05/18/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-17 19:01:40United StatesUmpqua BankWashingtonNoneWASeattle, WA28764970http://umpquabank.jobs/xml/28764970/jobUSAGreshamACH Specialist - Gresham Job Type: Full-Time Location: Gresham, OR Last Updated: 05/16/2012 Job Description: Hours: 8:30 AM – 5:00 PM (Hours subject to change) Position Summary: Must have knowledge and ability to perform necessary ACH duties. Responsible for adherence to ACH procedures, meeting established deadlines, and overall processing quality control. Essential Functions: • Sets up, maintains and processes originated ACH transactions • Researches requests and disputed ACH transactions • Resolves ACH File issues • Balances ACH process daily • Delivers files to third party vendors • Provides customer service to Treasury Management and external customers via phone and email • Ensures the security and confidentiality of processed information and physical workspace • Participates in special projects as assigned • Responsible for meeting daily department deadlines • Responsible for ensuring adherence to ACH and Bank policies and procedures • Ensures completion of department production logs • Answers phone inquiries to the ACH Chime Line • Process Loan Payments • Responds to email inquiries Other Responsibilities: . • Ability to lift 25 lbs. • Other duties as assigned. Education, Experience, and Skills Required: • High School Graduate or equivalent education • Previous ACH experience preferred • Ability to maintain confidentiality; use tact and diplomacy; maintain professional dress and demeanor • Must be flexible in work hours • Ability to work independently • PC literate in Windows Excel and Word No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-16 20:48:46United StatesUmpqua BankOregonNoneORGresham, OR28741842http://umpquabank.jobs/xml/28741842/jobUSARosevilleMortgage Loan Coordinator - Roseville Job Type: Full-Time Location: Roseville, CA Last Updated: 05/15/2012 Job Description: MAJOR RESPONSIBILITIES Completes file review of all mortgage loan packages making sure applications are complete and consistent. Reviews Net Tangible Benefits and Loan Programs for accuracy. Collects all documentation and runs loan through automated underwriting and gathers loan condition. Ensures loan disclosures are delivered on time and are accurate. Orders electronic appraisals. Submits file into loan center so file can be validated and processed quickly. Assists with marketing and other requests made by the Mortgage Loan Officer. Ensures correct combination of documents will be prepared/received for each loan package to secure legal interests of the company. Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions. Resolves a variety of customer problems/issues regarding bank products and services. Monitors existing mortgage loans to ensure complete conformity with terms. Follows up with customer to obtain all necessary information and clarification on financial analysis materials and resources. Provides customer service, sales support and marketing support for assigned region. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) If you are required to act as a MLO in this position, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain, you will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requirements: - 2-3 years previous mortgage loan sales support and/or administrative/clerical experience or retail banking experience. - Ability to read and write, with basic arithmetic skills - Basic analytical and problem solving skills. - Prior knowledge or experience with mortgage loan documentation - Strong written and verbal communication skills. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a high school diploma or equivalent. - If required to act as a MLO in this position, must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-15 19:27:01United StatesUmpqua BankCaliforniaNoneCARoseville, CA28706628http://umpquabank.jobs/xml/28706628/jobUSAAshlandUniversal Associate - Ashland Job Type: Full-Time Location: Ashland, OR Last Updated: 05/15/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are semi-routine in nature (i.e., cash handling) where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requires reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-15 19:27:00United StatesUmpqua BankOregonNoneORAshland, OR28706626http://umpquabank.jobs/xml/28706626/jobUSAPortlandUniversal Associate -Portland/Cultural District Job Type: Full-Time Location: Portland, OR Last Updated: 05/14/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-14 20:28:04United StatesUmpqua BankOregonNoneORPortland, OR28678152http://umpquabank.jobs/xml/28678152/jobUSAPortlandStore Manager - Portland/Beaumont Job Type: Full-Time Location: Portland, OR Last Updated: 05/14/2012 Job Description: Responsible for the delivery of outstanding customer service, achievement of sales goals, operational efficiencies and development of store associates. Implements sales and promotional programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring customers to the appropriate department or division. Manages the selection, placement, performance, development, promotion, and termination of store associates. Ensures operational efficiency and quality standards are met. Responsible for all aspects of store security in accordance with Umpqua Bank’s security policy. Responsible for positive community relations in the store market area. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position may require you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Manages a medium-sized, moderately complex store with deposits between $16 million and $39 million. Concentrates approximately 10 percent of time managing a book of business for high end, high volume customers. Two to three years of supervisory/management experience (preferably at Umpqua Bank) and completion of the WGBU Supervisory Training Series. Strong attention to detail and the ability to multi-task effectively Proficient use of Microsoft Word and Excel software applications, other banking computer systems and related software, and ability to operate a variety of office equipment. Effective training and mentoring skills Demonstrated sales skills Demonstrated effective interpersonal skills to effectively manage staff and customer service issues. Requires an associate’s degree, or equivalent work experience in banking and finance, business, or a related field. Solid understanding retail services and products PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, frequent walking, and lifting up to 20 pounds. Requires close visual acuity. Normal office environment and occasional exposure to weather. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-14 20:27:55United StatesUmpqua BankOregonNoneORPortland, OR28678146http://umpquabank.jobs/xml/28678146/jobUSARenoUniversal Associate - Reno Job Type: Part-Time Location: Reno, NV Last Updated: 05/14/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are semi-routine in nature (i.e., cash handling) where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requires reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-14 20:27:54United StatesUmpqua BankNevadaNoneNVReno, NV28678145http://umpquabank.jobs/xml/28678145/jobUSAPortlandUniversal Associate - Portland/Retirement Center Calaroga-Holladay Park Job Type: Full-Time Location: Portland, OR Last Updated: 05/14/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-14 20:27:54United StatesUmpqua BankOregonNoneORPortland, OR28678143http://umpquabank.jobs/xml/28678143/jobUSASeattleUniversal Associate - Seattle/East Lake Job Type: Full-Time Location: Seattle, WA Last Updated: 05/14/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-14 20:27:47United StatesUmpqua BankWashingtonNoneWASeattle, WA28678140http://umpquabank.jobs/xml/28678140/jobUSASanta RosaUniversal Associate - Santa Rosa Job Type: Full-Time Location: Santa Rosa, CA Last Updated: 05/14/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are semi-routine in nature (i.e., cash handling) where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requires reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-14 20:27:46United StatesUmpqua BankCaliforniaNoneCASanta Rosa, CA28678138http://umpquabank.jobs/xml/28678138/jobUSAChicoUniversal Associate - Chico Job Type: Full-Time Location: Chico, CA Last Updated: 05/14/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are semi-routine in nature (i.e., cash handling) where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requires reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-14 20:27:46United StatesUmpqua BankCaliforniaNoneCAChico, CA28678135http://umpquabank.jobs/xml/28678135/jobUSAKentCommercial Credit Analyst - Bellevue/Kent Job Type: Full-Time Location: Kent, WA Last Updated: 05/14/2012 Job Description: Monitors existing loans to ensure complete conformity with terms. Spreads financial statements and related information to financial spreadsheets and/or software programs for analysis. Analyzes Accounts Receivable, Inventory and other collateral information to determine adequate collateral coverage for Asset Based loans. Analyzes financial data related to new and renewal commercial loan requests, including lines of credit, asset-based lines, equipment financing loans and/or commercial real estate loans. Conducts credit investigations and prepares credit approval reports and summarizes credit. Analyzes a variety of commercial and real estate loan requests. Presents facts and offers opinions to loan officers concerning applicant’s credit worthiness. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Requires a Bachelors degree or equivalent and thorough knowledge of appropriate banking laws, regulations and institution’s policies and practices. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-14 20:27:45United StatesUmpqua BankWashingtonNoneWAKent, WA28678133http://umpquabank.jobs/xml/28678133/jobUSAPortlandCompliance Manager - Portland Job Type: Full-Time Location: Portland, OR Last Updated: 05/11/2012 Job Description: SUMMARY The Compliance Manager is responsible for matrix management of embedded business unit Compliance officers and facilitating all components of the Umpqua Bank Compliance Management System (CMS) Policy and Program for assigned business units, to include Cultural Enhancement (Human Resources), Financial Integrity Group, Real Estate and Facilities, Corporate Communications, Creative Strategies (Marketing), and Product Management. Primary responsibilities include (a) Serving as a resource and manager to business unit Compliance Officers, (b) Providing technical consumer regulatory compliance consultation and monitoring to business unit management and (c) Developing and providing programmatic reporting. The position reports directly to the Chief Compliance Officer. MAJOR RESPONSIBILITIES 1. Serve as matrix manager and primary regulatory advisory resource to embedded business unit Compliance Officers, including productivity and use analysis of compliance resources. 2. Work with Business Unit Compliance Officers to foster a consistent approach with respect to consumer compliance regulations impacting more than one line of business. 3. Manage and facilitate the Compliance Programs for the above named business units with an emphasis on effective control design and efficiency in processes. 4. Lead and/or participate on behalf of the above named Business Units in projects to implement new or revised consumer compliance regulations or other compliance initiatives. 5. Establish and administer the monitoring program for the above named business units to determine the adequacy of key risk controls. 6. Formally report state of compliance for assigned business units on periodic basis. 7. Formally communicate technical compliance advice and guidance in response to business unit questions and in reviews of new products, services, processes, and/or delivery systems through use of Central Compliance approved compliance position response template. 8. Proactively inform business unit management of regulatory initiatives applicable to line of business through formal issuance of memorandums using the Central Compliance approved compliance memorandum template. 9. Adhere to Umpqua Bank procedures including mandatory timeframes in submitting reports to business unit management and Central Compliance. 10. Directly provide or review job-specific compliance training to associates in the above named business units. 11. Demonstrate compliance with all bank regulations applicable to the assigned job function. 12. Follows all Bank policies and procedures, compliance regulations, and completes all annual required or job-specific training. 13. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. 14. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." MINIMUM COMPETENCIES 1. Bachelor’s degree or equivalent experience. 2. CRCM Certification by the ABA required, alternatively, must be eligible for testing within 1 year of hire or promotion. 3. Proven ability to develop and present compliance strategies, including resource planning, and other strategic initiatives in light of changing compliance program requirements. 4. Experience demonstrating a full understanding of all aspects of developing and implementing compliance programs, including developing or consulting on policies and procedures. 5. Risk management competencies either through work experience or training. 6. Project management experience and skill with proven ability to manage multiple, concurrent projects or programs. 7. Proven ability to professionally communicate with senior and executive level management, complex compliance requirements that are at times in conflict with business/production initiatives, appropriately separating opinion from fact. 8. Well developed management skills, including developing and providing training as appropriate, developing and managing to performance goals, and positively motivating others while leading by example. 9. Proven leadership skills either through managing others or leading projects/initiatives. 10. Proven ability to provide technical guidance and/or work leadership to other Associates. 11. Proven ability to direct professional staff and provide prioritization direction to ensure consistent compliance activities based upon a risk-based approach. 12. Strong written and verbal communication skills. 13. Ability to work in and resolve sensitive situations and/or conflict oriented environments. 14. Demonstrated proficiency in use/application of CMS standardized documents and reports. 15. Wide ranging and in-depth knowledge of consumer disclosure and protection laws, regulations, company policies and procedures, such that technical advice rarely requires counsel/guidance of others. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.2012-05-11 18:47:58United StatesUmpqua BankOregonNoneORPortland, OR28634601http://umpquabank.jobs/xml/28634601/jobUSARoseburgMortgage Booking Specialist - Roseburg Job Type: Full-Time Location: Roseburg, OR Last Updated: 05/10/2012 Job Description: Performs loan servicing activities such as creating loan documents, booking loans, auditing loans and GL accounts. Ensures documents confirming secured status of loans are filed and tracked. Processes loan payments and payoffs, payment of taxes, servicing of contract collection accounts, collection of delinquent loans, analysis of customer reserve accounts and preparation of annual statements. Tracks insurance payments, researches loan issues, resolves customer problems and completes SBA reporting. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, ability to read, write, and speak English; basic arithmetic skills, knowledge of operational procedures, practices, and policies. Ability to use office software (i.e., word processing, spreadsheets, etc.) and equipment. Requires a high school diploma, vocational training, or equivalent. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-10 18:52:16United StatesUmpqua BankOregonNoneORRoseburg, OR28605809http://umpquabank.jobs/xml/28605809/jobUSARoseburgLoan Support Specialist/General Ledger Job Type: Full-Time Location: Roseburg, OR Last Updated: 05/10/2012 Job Description: Works on assignments routine and moderately complex. Accurately reconciles various general ledger accounts according to the loan accounting system and/or financial management system. Monthly / Quarterly and Annual certifications. Manages payment approval of invoices. Processing Credit Life Payments. Trouble shoots and researches dated items remaining in the various general ledger accounts. Completes monthly certifications for each general ledger for review by Financial Integrity. Completes other duties/projects assigned. Back up in other functions as needed: LAS non-post, File maintenance audit, LAS reports, New loan audit. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Essential Functions: Daily general ledger balancing Monthly certifications Research of posting entries Processing of invoices for payment Assisting associates with questions, corrections Completes other duties/projects assigned Back up in other functions as needed: LAS non-post, File maintenance audit, LAS reports, New loan audit Qualifications: High School Graduate. Ability to understand accounting Ability to learn and retain credit principals, loan documentation and operations Strong analytical and problem solving capabilities. Strong verbal and written communication skills Ability to follow verbal and written instructions Strong organizational skills Ability to adapt to a variety of software programs/systems. Strong interpersonal skills. Ability to develop working internal and external working relationships is essential Ability to use office equipment such as computer, Fax, Copier, etc. Ability to maintain confidentiality, tact and diplomacy. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-10 18:52:16United StatesUmpqua BankOregonNoneORRoseburg, OR28605807http://umpquabank.jobs/xml/28605807/jobUSARoseburgRetail Booking Specialist Job Type: Full-Time Location: Roseburg, OR Last Updated: 05/10/2012 Job Description: Performs loan servicing activities such as creating loan documents, booking loans, auditing loans and GL accounts. Ensures documents confirming secured status of loans are filed and tracked. Processes loan payments and payoffs, payment of taxes, servicing of contract collection accounts, collection of delinquent loans, analysis of customer reserve accounts and preparation of annual statements. Tracks insurance payments, researches loan issues, resolves customer problems and completes SBA reporting. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, ability to read, write, and speak English; basic arithmetic skills, knowledge of operational procedures, practices, and policies. Ability to use office software (i.e., word processing, spreadsheets, etc.) and equipment. Requires a high school diploma, vocational training, or equivalent. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-10 18:52:08United StatesUmpqua BankOregonNoneORRoseburg, OR28605799http://umpquabank.jobs/xml/28605799/jobUSARenoAssistant Relationship Manager - Reno Job Type: Full-Time Location: Reno, NV Last Updated: 05/10/2012 Job Description: Assists Commercial Relationship Managers (CRMs) in managing day-to-day details for larger relationships, maintaining contact with clients and resolving issues. Analyzes financial data related to new and renewal loan requests, including lines of credit, asset-based lines, commercial real estate, and equipment financing loans. Presents facts and offers opinions/recommendations to CRMs concerning applicant’s credit worthiness. Prepares summary and/or credit approval report documenting credit analysis and supporting information for credit decision recommendations. Drafts loan agreements in collaboration with the CRM. Reviews and monitors commercial and/or real estate loan documents for accuracy, completeness and adherence to approval conditions. Follows up with customers to obtain all necessary information and clarification on financial analysis materials and resources. May work with attorneys and other financial or legal resources to obtain correct and accurate documents to fully protect the financial institution’s interests in the credit relationship. Participates in customer and prospect calls with the CRM, outside calling and other marketing efforts. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. May act in the capacity of the CRM in her/his absence on current accounts/relationships. Requirements: - 2-3 years of relevant credit analysis or underwriting experience. - Strong analytical and problem solving skills. - Strong credit and credit quality skills including accounting, financial statement spreading, and cash flow analysis experience. - Advanced knowledge of credit policies, procedures, practices and documentation. - Excellent written and verbal communication. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Must have completed basic accounting class(es) acquired through an accredited university or college and completed credit underwriting training. - Requires a bachelor’s degree or equivalent. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-10 18:52:07United StatesUmpqua BankNevadaNoneNVReno, NV28605798http://umpquabank.jobs/xml/28605798/jobUSASan JoseResidential Mortgage Sales Manager - San Jose Job Type: Full-Time Location: San Jose, CA Last Updated: 05/09/2012 Job Description: Umpqua Bank’s Mortgage Origination Group is on the hunt for a talented production oriented Sales Manager who’s skilled at proactive recruitment to build a sales team that delivers a competitive advantage. Bring your fun, driven, positive attitude to the World greatest Bank where you’ll be part of dynamic sales team that is rewarded for exceeding goals and breaking records. MAJOR RESPONSIBILITIES Manages and coaches at least three Mortgage loan officers to achieve required performance levels by establishing a production oriented sales team in a local market. Ensures quality of work completed by loan officers meets Banks customer service standards, adheres to Federal and State guidelines and regulations, and company’s policies and procedures. Manages loan officer’s performance on key bank initiatives including cross selling, ROQ, and customer service surveys. Responsible for selection and hiring, training and development, and performance management for all loan officers. Originates residential loans through solicitation of real estate brokers and consumers. Obtains required documents, takes special credit applications and follows through to closing. Sells the advantages of the company and various loan products. May recommend loan terms. Communicates regularly with area manager to resolve issues and ensure overall operational efficiencies. Participates in the solicitation of all types of single-family loans, focusing on spot and single-family development loans. Calls on trade, takes applications, reviews credit, negotiates rates within company guidelines and follows through on closing. Attends community and real estate lending related events and establishes partnerships. Creates a business approach to enable achievement of volume objectives through management of Mortgage Loan Officers. Provides guidance and coaching in loan production and financing. Develops and controls production budgets and marketing plans monthly for assigned Loan Officers. Reviews the quality and type of loan applications. Manages the accomplishment of production goals and ensures quality production administration. Interfaces with internal staff, vendors, borrowers and third party referral sources. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. QUALIFICATIONS Creates a business approach to enable achievement of volume objectives through management of Mortgage Loan Officers. Develops and coordinates the dissemination of policies and procedures, including rates, discounts, and qualifications. Provides guidance in loan production and financing. Develops and controls production budgets and marketing plans for assigned Loan Officers. Reviews the quality and type of loan applications. Manages the accomplishment of production goals and ensures quality production administration. Interfaces with internal staff, vendors, borrowers, and third party referral sources. REQUIREMENTS - 5+ years of relevant and successful Mortgage Loan Officer experience. Prior experience managing a team preferred. - Extremely strong management and recruiting skills. - Extremely strong analytical and problem solving skills. - Extremely strong knowledge of mortgage lending and underwriting. - Advanced knowledge of mortgage lending regulations, policies, procedures, practices and documentation. - Strong sales skills including business development. - Excellent written and verbal communication. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a bachelor’s degree or equivalent. - Must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-09 18:16:04United StatesUmpqua BankCaliforniaNoneCASan Jose, CA28574772http://umpquabank.jobs/xml/28574772/jobUSASeattleCommercial Credit Analyst - Seattle Job Type: Full-Time Location: Seattle, WA Last Updated: 05/09/2012 Job Description: Monitors existing loans to ensure complete conformity with terms. Spreads financial statements and related information to financial spreadsheets and/or software programs for analysis. Analyzes Accounts Receivable, Inventory and other collateral information to determine adequate collateral coverage for Asset Based loans. Analyzes financial data related to new and renewal commercial loan requests, including lines of credit, asset-based lines, equipment financing loans and/or commercial real estate loans. Conducts credit investigations and prepares credit approval reports and summarizes credit. Analyzes a variety of commercial and real estate loan requests. Presents facts and offers opinions to loan officers concerning applicant’s credit worthiness. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Requires a Bachelors degree or equivalent and thorough knowledge of appropriate banking laws, regulations and institution’s policies and practices. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-09 18:16:02United StatesUmpqua BankWashingtonNoneWASeattle, WA28574767http://umpquabank.jobs/xml/28574767/jobUSALincolnPart Time Universal Associate - Lincoln Job Type: Part-Time Location: Lincoln, CA Last Updated: 05/09/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are semi-routine in nature (i.e., cash handling) where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requires reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-09 18:16:01United StatesUmpqua BankCaliforniaNoneCALincoln, CA28574761http://umpquabank.jobs/xml/28574761/jobUSAPortlandResidential Mortgage Loan Officer - Portland Metro Job Type: Full-Time Location: Portland, OR Last Updated: 05/09/2012 Job Description: Umpqua Bank Mortgage is growing and bringing a solid value proposition to the table for producing loan officers to succeed in today's market. Successful Candidate will enjoy, excellent customer service oriented culture, superior operational and management support, state of the art technology platform, wide in-house product menu including but not limited to FNMA, Home path flex and N.O.O., 5-10 properties, Homestyle renovation, FHLMC, Home Possible, H.A.R.P., FHA 203b, FHA flips, 203k, manufactured, VA, USDA, JUMBO, Condos, All in One Construction, CalHFA, Equity Lines, portfolio products, competitive pricing, low admin fees, loan servicing/customers for life, splits as high as 80% depending on volume. 2010 Fortune 100 Best companies to work for #25. Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources to maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities. Participates in business related development opportunities, and community efforts to promote homeownership. Develops and executes marketing plan based on monthly and quarterly production standards. Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers any additional required information. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies. Obtains required documents (i.e. appraisals, title reports, financial information), takes applications and follows through to closing. Cross-sells other bank services to mortgage customers. Works with underwriting, processing, funding and closing by following the transaction through to its conclusion. Sells the advantages of the company and various loan products. The loan officer is an outside exempt sales officer and is expected to spend at least 51% of work time outside of the office developing/marketing/selling mortgage residential loans. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge will be gained through coursework, sales training and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Prior mortgage lending and sales experience required and a successful track record in sales. Requirements: - 5+ years of relevant mortgage originating and structuring experience. - Demonstrated knowledge of the mortgage industry, including processing, underwriting, closing and funding loan. - Excellent analytical and problem solving skills. - Experience collecting and analyzing borrower income and negotiating skills. - Excellent written and verbal communication. - Ability to organize and prioritize, manage and perform multiple tasks. - Detail-oriented and able to meet strict deadlines. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Current/Previous mortgage self-generated origination/sales experience required. - Requires a bachelor’s degree in business, finance, or equivalent. - Must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-09 18:15:59United StatesUmpqua BankOregonNoneORPortland, OR28574755http://umpquabank.jobs/xml/28574755/jobUSASan JoseResidential Mortgage Loan Officer - San Jose Job Type: Full-Time Location: San Jose, CA Last Updated: 05/09/2012 Job Description: Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources to maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities. Participates in business related development opportunities, and community efforts to promote homeownership. Develops and executes marketing plan based on monthly and quarterly production standards. Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers any additional required information. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies. Obtains required documents (i.e. appraisals, title reports, financial information), takes applications and follows through to closing. Cross-sells other bank services to mortgage customers. Works with underwriting, processing, funding and closing by following the transaction through to its conclusion. Sells the advantages of the company and various loan products. The loan officer is an outside exempt sales officer and is expected to spend at least 51% of work time outside of the office developing/marketing/selling mortgage residential loans. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge will be gained through coursework, sales training and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Prior mortgage lending and sales experience required and a successful track record in sales. Requirements: - 8-12 years of relevant mortgage originating and structuring experience. - Demonstrated knowledge of the mortgage industry, including processing, underwriting, closing and funding loan. - Excellent analytical and problem solving skills. - Experience collecting and analyzing borrower income and negotiating skills. - Excellent written and verbal communication. - Ability to organize and prioritize, manage and perform multiple tasks. - Detail-oriented and able to meet strict deadlines. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Previous mortgage self-generated origination/sales experience required. - Requires a bachelor’s degree in business, finance, or equivalent. - Must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-09 18:15:59United StatesUmpqua BankCaliforniaNoneCASan Jose, CA28574754http://umpquabank.jobs/xml/28574754/jobUSAMedfordCommercial Credit Analyst - Medford Job Type: Full-Time Location: Medford, OR Last Updated: 05/09/2012 Job Description: Monitors existing loans to ensure complete conformity with terms. Spreads financial statements and related information to financial spreadsheets and/or software programs for analysis. Analyzes Accounts Receivable, Inventory and other collateral information to determine adequate collateral coverage for Asset Based loans. Analyzes financial data related to new and renewal commercial loan requests, including lines of credit, asset-based lines, equipment financing loans and/or commercial real estate loans. Conducts credit investigations and prepares credit approval reports and summarizes credit. Analyzes a variety of commercial and real estate loan requests. Presents facts and offers opinions to loan officers concerning applicant’s credit worthiness. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Requires a Bachelors degree or equivalent and thorough knowledge of appropriate banking laws, regulations and institution’s policies and practices. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-09 18:15:59United StatesUmpqua BankOregonNoneORMedford, OR28574756http://umpquabank.jobs/xml/28574756/jobUSASalemCommercial Credit Analyst - Salem Job Type: Full-Time Location: Salem, OR Last Updated: 05/09/2012 Job Description: Monitors existing loans to ensure complete conformity with terms. Spreads financial statements and related information to financial spreadsheets and/or software programs for analysis. Analyzes Accounts Receivable, Inventory and other collateral information to determine adequate collateral coverage for Asset Based loans. Analyzes financial data related to new and renewal commercial loan requests, including lines of credit, asset-based lines, equipment financing loans and/or commercial real estate loans. Conducts credit investigations and prepares credit approval reports and summarizes credit. Analyzes a variety of commercial and real estate loan requests. Presents facts and offers opinions to loan officers concerning applicant’s credit worthiness. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Requires a Bachelors degree or equivalent and thorough knowledge of appropriate banking laws, regulations and institution’s policies and practices. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-09 18:15:58United StatesUmpqua BankOregonNoneORSalem, OR28574752http://umpquabank.jobs/xml/28574752/jobUSABendResidential Mortgage Loan Officer - Bend Job Type: Full-Time Location: Bend, OR Last Updated: 05/09/2012 Job Description: Umpqua Bank Mortgage is growing and bringing a solid value proposition to the table for producing loan officers to succeed in today's market. Successful Candidate will enjoy, excellent customer service oriented culture, superior operational and management support, state of the art technology platform, wide in-house product menu including but not limited to FNMA, Home path flex and N.O.O., 5-10 properties, Homestyle renovation, FHLMC, Home Possible, H.A.R.P., FHA 203b, FHA flips, 203k, manufactured, VA, USDA, JUMBO, Condos, All in One Construction, CalHFA, Equity Lines, portfolio products, competitive pricing, low admin fees, loan servicing/customers for life, splits as high as 80% depending on volume. 2010 Fortune 100 Best companies to work for #25. Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources to maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities. Participates in business related development opportunities, and community efforts to promote homeownership. Develops and executes marketing plan based on monthly and quarterly production standards. Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers any additional required information. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies. Obtains required documents (i.e. appraisals, title reports, financial information), takes applications and follows through to closing. Cross-sells other bank services to mortgage customers. Works with underwriting, processing, funding and closing by following the transaction through to its conclusion. Sells the advantages of the company and various loan products. The loan officer is an outside exempt sales officer and is expected to spend at least 51% of work time outside of the office developing/marketing/selling mortgage residential loans. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge will be gained through coursework, sales training and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Prior mortgage lending and sales experience required and a successful track record in sales. Requirements: - 5+ years of relevant mortgage originating and structuring experience. - Demonstrated knowledge of the mortgage industry, including processing, underwriting, closing and funding loan. - Excellent analytical and problem solving skills. - Experience collecting and analyzing borrower income and negotiating skills. - Excellent written and verbal communication. - Ability to organize and prioritize, manage and perform multiple tasks. - Detail-oriented and able to meet strict deadlines. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Current/Previous mortgage self-generated origination/sales experience required. - Requires a bachelor’s degree in business, finance, or equivalent. - Must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-09 18:15:57United StatesUmpqua BankOregonNoneORBend, OR28574751http://umpquabank.jobs/xml/28574751/jobUSAPortlandCommercial Credit Analyst - Portland Job Type: Full-Time Location: Portland, OR Last Updated: 05/09/2012 Job Description: Monitors existing loans to ensure complete conformity with terms. Spreads financial statements and related information to financial spreadsheets and/or software programs for analysis. Analyzes Accounts Receivable, Inventory and other collateral information to determine adequate collateral coverage for Asset Based loans. Analyzes financial data related to new and renewal commercial loan requests, including lines of credit, asset-based lines, equipment financing loans and/or commercial real estate loans. Conducts credit investigations and prepares credit approval reports and summarizes credit. Analyzes a variety of commercial and real estate loan requests. Presents facts and offers opinions to loan officers concerning applicant’s credit worthiness. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Requires a Bachelors degree or equivalent and thorough knowledge of appropriate banking laws, regulations and institution’s policies and practices. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-09 18:15:46United StatesUmpqua BankOregonNoneORPortland, OR28574747http://umpquabank.jobs/xml/28574747/jobUSASan FranciscoResidential Mortgage Loan Officer - San Francisco Job Type: Full-Time Location: San Francisco, CA Last Updated: 05/09/2012 Job Description: Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources to maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities. Participates in business related development opportunities, and community efforts to promote homeownership. Develops and executes marketing plan based on monthly and quarterly production standards. Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers any additional required information. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies. Obtains required documents (i.e. appraisals, title reports, financial information), takes applications and follows through to closing. Cross-sells other bank services to mortgage customers. Works with underwriting, processing, funding and closing by following the transaction through to its conclusion. Sells the advantages of the company and various loan products. The loan officer is an outside exempt sales officer and is expected to spend at least 51% of work time outside of the office developing/marketing/selling mortgage residential loans. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge will be gained through coursework, sales training and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Prior mortgage lending and sales experience required and a successful track record in sales. Requirements: - 8-12 years of relevant mortgage originating and structuring experience. - Demonstrated knowledge of the mortgage industry, including processing, underwriting, closing and funding loan. - Excellent analytical and problem solving skills. - Experience collecting and analyzing borrower income and negotiating skills. - Excellent written and verbal communication. - Ability to organize and prioritize, manage and perform multiple tasks. - Detail-oriented and able to meet strict deadlines. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Previous mortgage self-generated origination/sales experience required. - Requires a bachelor’s degree in business, finance, or equivalent. - Must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-09 18:15:45United StatesUmpqua BankCaliforniaNoneCASan Francisco, CA28574744http://umpquabank.jobs/xml/28574744/jobUSABeavertonCommercial Credit Analyst - Beaverton/Hillsboro Job Type: Full-Time Location: Beaverton, OR Last Updated: 05/09/2012 Job Description: Monitors existing loans to ensure complete conformity with terms. Spreads financial statements and related information to financial spreadsheets and/or software programs for analysis. Analyzes Accounts Receivable, Inventory and other collateral information to determine adequate collateral coverage for Asset Based loans. Analyzes financial data related to new and renewal commercial loan requests, including lines of credit, asset-based lines, equipment financing loans and/or commercial real estate loans. Conducts credit investigations and prepares credit approval reports and summarizes credit. Analyzes a variety of commercial and real estate loan requests. Presents facts and offers opinions to loan officers concerning applicant’s credit worthiness. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Requires a Bachelors degree or equivalent and thorough knowledge of appropriate banking laws, regulations and institution’s policies and practices. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-09 18:15:45United StatesUmpqua BankOregonNoneORBeaverton, OR28574745http://umpquabank.jobs/xml/28574745/jobUSAEugeneCommercial Credit Analyst - Eugene Job Type: Full-Time Location: Eugene, OR Last Updated: 05/09/2012 Job Description: Monitors existing loans to ensure complete conformity with terms. Spreads financial statements and related information to financial spreadsheets and/or software programs for analysis. Analyzes Accounts Receivable, Inventory and other collateral information to determine adequate collateral coverage for Asset Based loans. Analyzes financial data related to new and renewal commercial loan requests, including lines of credit, asset-based lines, equipment financing loans and/or commercial real estate loans. Conducts credit investigations and prepares credit approval reports and summarizes credit. Analyzes a variety of commercial and real estate loan requests. Presents facts and offers opinions to loan officers concerning applicant’s credit worthiness. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Requires a Bachelors degree or equivalent and thorough knowledge of appropriate banking laws, regulations and institution’s policies and practices. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-09 18:15:45United StatesUmpqua BankOregonNoneOREugene, OR28574746http://umpquabank.jobs/xml/28574746/jobUSAVancouverBusiness Banking Credit Analyst - Vancouver Job Type: Full-Time Location: Vancouver, WA Last Updated: 05/09/2012 Job Description: Monitors existing loans to ensure complete conformity with terms. Spreads financial statements and related information to financial spreadsheets and/or software programs for analysis. Analyzes Accounts Receivable, Inventory and other collateral information to determine adequate collateral coverage for Asset Based loans. Analyzes financial data related to new and renewal commercial loan requests, including lines of credit, asset-based lines, equipment financing loans and/or commercial real estate loans. Conducts credit investigations and prepares credit approval reports and summarizes credit. Analyzes a variety of commercial and real estate loan requests. Presents facts and offers opinions to loan officers concerning applicant’s credit worthiness. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Requires a Bachelors degree or equivalent and thorough knowledge of appropriate banking laws, regulations and institution’s policies and practices. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-09 18:15:44United StatesUmpqua BankWashingtonNoneWAVancouver, WA28574743http://umpquabank.jobs/xml/28574743/jobUSAIncline VillageUniversal Associate - Incline Village Job Type: Full-Time Location: Incline Village, NV Last Updated: 05/08/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are complex in nature (i.e., NSF reports, balancing store cash, ensuring audit safety and soundness of store) where considerable judgment and initiative are required in resolving problems and making recommendations. May determine methods and procedures on new assignments and may provide guidance to other associates. Requires specialized experience and knowledge, reading, writing and arithmetic skills; knowledge of operational procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. Bi-lingual Spanish speaker preferred but not required. Current MLO preferred. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-08 19:58:57United StatesUmpqua BankNevadaNoneNVIncline Village, NV28547235http://umpquabank.jobs/xml/28547235/jobUSARoseburgCBUC Retail Loan Assistant - Roseburg Job Type: Full-Time Location: Roseburg, OR Last Updated: 05/08/2012 Job Description: Responsible for assisting Consumer and Small Business Underwriters in file review and following up to obtain items required for the Underwriter to make a credit decision. Ensures correct combination of documents will be prepared/received for each transaction to secure legal interests of the company. Reviews and monitors loan files for accuracy completeness and adherence to approval conditions prior to handing file off to Processing. Resolves a variety of customer problems/issues regarding bank products and services. Monitors existing loans to ensure complete conformity with terms and assists with working maturity reports and renewals of loans. Follows up with associates who submit the requests to obtain all necessary information and clarification on financial analysis materials and resources. May negotiate loan-signing dates. May work with attorneys and other financial or legal resources to obtain the correct accurate documents to fully protect the financial institution’s interests in the credit relationship. Provides customer service administrative support and inter/intra office communication support for the department. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures compliance regulations and completes all required annual required or job-specific training. Actively learns demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become The Worlds Greatest Bank. Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work detailed instructions on new assignments. Requirements: - 1-2 years previous administrative/clerical experience or retail banking experience. - Ability to read and write with basic arithmetic skills - Basic analytical and problem solving skills. - Strong written and verbal communication skills. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel and other business machines. - Requires a high school diploma or equivalent. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting occasional walking and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-08 19:58:57United StatesUmpqua BankOregonNoneORRoseburg, OR28547229http://umpquabank.jobs/xml/28547229/jobUSAPuyallupUniversal Associate - Puyallup/South Hill Job Type: Full-Time Location: Puyallup, WA Last Updated: 05/08/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-08 19:58:57United StatesUmpqua BankWashingtonNoneWAPuyallup, WA28547241http://umpquabank.jobs/xml/28547241/jobUSARoseburgManager Deposit Compliance Operations - Roseburg Job Type: Full-Time Location: Roseburg, OR Last Updated: 05/08/2012 Job Description: This position may be located in either Eugene or Roseburg, OR Provides organizational leadership and management to Operations Support Services’ operational and backroom areas, including (but not limited to) centralized store operations support, deposit compliance, branch cash, new account validation, account maintenance, debit card ordering and maintenance and management, customer service. Participates as a member of a team of operational managers to fulfill objectives and goals of unit(s) managed/supervised and the Operations Support Services organization as a whole. Integrates and/or manages resources through the development and implementation of operational and administrative policies, practices, procedures, controls, and programs. Sets standards and monitors performance to those standards. Develops project plans, contributes to due diligence evaluations and participates in corporate initiatives and processes. Participates in or leads periodic reviews and assessments of operational effectiveness and efficiency and makes recommendations for improvements/changes as necessary. Monitors best practice trends for area managed and implements operational changes as appropriate. May have a role in the Business Resumption Plan. May act as a liaison and/or collaborate with other operating groups to resolve problems, make recommendations for program changes and/or ensure compliance with state and federal banking rules, regulations, and audit requirements. Establishes and/or operates within approved budget. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual and job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Participates with other senior managers to establish corporate strategic plans and objectives. Makes final decisions on administrative or operational matters and ensures effective achievement of operation's objectives. Regularly interacts with executives and/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing and persuading other senior-level managers. Directs and controls the activities of a broad functional area through several department managers within the Bank having overall responsibility for planning, budgeting, implementing, and maintaining costs, methods, and associates. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-08 19:58:56United StatesUmpqua BankOregonNoneORRoseburg, OR28547210http://umpquabank.jobs/xml/28547210/jobUSASan AndreasUniversal Associate - San Andreas Job Type: Full-Time Location: San Andreas, CA Last Updated: 05/08/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are complex in nature (i.e., NSF reports, balancing store cash, ensuring audit safety and soundness of store) where considerable judgment and initiative are required in resolving problems and making recommendations. May determine methods and procedures on new assignments and may provide guidance to other associates. Requires specialized experience and knowledge, reading, writing and arithmetic skills; knowledge of operational procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-08 19:58:38United StatesUmpqua BankCaliforniaNoneCASan Andreas, CA28547196http://umpquabank.jobs/xml/28547196/jobUSASan FranciscoGovt Guaranteed Lending Business Development Officer - Greater Bay Area Job Type: Full-Time Location: San Francisco, CA Last Updated: 05/08/2012 Job Description: Responsible for the origination, processing and servicing of a wide variety of government guaranteed loans such as SBA, Safe Bidco or BIA. Ensures the highest return on loans sold to the secondary market. Interviews applicants to develop information concerning their business, needs, desires, abilities, and earnings to determine if a loan may be an acceptable risk. Visits plants or company sites as required. Reviews and recommends objectives and procedures to ensure compliance with Bank and the government guaranteeing agency as they relate to lending activities. Decides terms of loans within established lending limits, or makes recommendations on significant loans to supervisor or loan committee. Reconciles and balances negotiable items. Audits loans. Follows up on current loans to ensure compliance with internal/external procedures and other required terms. Makes appropriate recommendations on financial and organizational structure, locations, and other matters. Implements marketing and advertising programs to ensure market awareness of the product and services available to the branches/community. Calls on potential or existing customers to develop new business and increase or retain existing business. Works closely with local Community Development Corporations (AEDC, RREDC) and local Small Business Development Centers (SBDC). Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Gov’t Guaranteed Lending Business Development Officer I: Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Requires a Bachelors degree or equivalent and prior commercial and/or consumer lending experience, strong credit and analytical skills and knowledge of bank products and services. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-08 19:58:38United StatesUmpqua BankCaliforniaNoneCASan Francisco, CA28547195http://umpquabank.jobs/xml/28547195/jobUSAPortlandStore Manager -Portland/Sellwood Job Type: Full-Time Location: Portland, OR Last Updated: 05/07/2012 Job Description: Responsible for the delivery of outstanding customer service, achievement of sales goals, operational efficiencies and development of store associates. Implements sales and promotional programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring customers to the appropriate department or division. Manages the selection, placement, performance, development, promotion, and termination of store associates. Ensures operational efficiency and quality standards are met. Responsible for all aspects of store security in accordance with Umpqua Bank’s security policy. Responsible for positive community relations in the store market area. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position may require you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Manages a medium-sized, moderately complex store with deposits between $16 million and $39 million. Concentrates approximately 10 percent of time managing a book of business for high end, high volume customers. Two to three years of supervisory/management experience (preferably at Umpqua Bank) and completion of the WGBU Supervisory Training Series. Strong attention to detail and the ability to multi-task effectively Proficient use of Microsoft Word and Excel software applications, other banking computer systems and related software, and ability to operate a variety of office equipment. Effective training and mentoring skills Demonstrated sales skills Demonstrated effective interpersonal skills to effectively manage staff and customer service issues. Requires an associate’s degree, or equivalent work experience in banking and finance, business, or a related field. Solid understanding retail services and products PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, frequent walking, and lifting up to 20 pounds. Requires close visual acuity. Normal office environment and occasional exposure to weather. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-07 18:27:14United StatesUmpqua BankOregonNoneORPortland, OR28479900http://umpquabank.jobs/xml/28479900/jobUSATacomaUniversal Associate -Tacoma/University Place Job Type: Full-Time Location: Tacoma, WA Last Updated: 05/07/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-07 18:27:12United StatesUmpqua BankWashingtonNoneWATacoma, WA28479888http://umpquabank.jobs/xml/28479888/jobUSALane CountyRover - Lane County Job Type: Part-Time Location: Lane County, OR Last Updated: 05/18/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are routine in nature where limited judgment is required. Normally receives detailed instructions on all work. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-07 18:27:11United StatesUmpqua BankOregonNoneORLane County, OR28479878http://umpquabank.jobs/xml/28479878/jobUSATacomaUniversal Associate - Tacoma/Main Job Type: Full-Time Location: Tacoma, WA Last Updated: 05/16/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-07 18:27:03United StatesUmpqua BankWashingtonNoneWATacoma, WA28479851http://umpquabank.jobs/xml/28479851/jobUSATigardMortgage Lending Training Officer - Tigard Job Type: Full-Time Location: Tigard, OR Last Updated: 05/02/2012 Job Description: Have you ever wondered what it would be like to be part of “The World’s Greatest Bank”? The Mortgage Lending Training Officer is a prominent leader responsible for the implementation, consistent high quality delivery, and on-going improvement and update of curriculum focused on operational, technical and compliance related topics to enhance the unique culture found at Umpqua. The Training Officer is responsible to plan, design, deliver and coordinate a wide range of educational content for mortgage and consumer lending professionals. They are a key member of the Umpqua Culture team, partnering with Lending Operations, Technology Advancement, Creative Strategies, and other business partners and vendors to implement new or support existing policies, procedures and systems which impact lending functions. The Lending Training Officer is also responsible to ensure all new operational, technical system and compliance changes are introduced to lending operational and sales associates and become integrated into ongoing course offerings. Position requires minimum of 2 years financial services, lending management or industry related management experience. Must possess a minimum 5 years of lending experience and comprehensive training design and delivery experience, with strong emphasis on mortgage and consumer lending compliance, technical systems, operations, products and pricing, sales and customer service. Demonstrated ability to collaborate and consult with lending leadership and key business partners to recommend and implement results-driven training strategies and initiatives. Associate degree or equivalent in Organizational Development, Human Resources or other related field preferred. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes and follow all Bank policies and procedures, compliance regulations, and complete all annual required or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-02 20:21:36United StatesUmpqua BankOregonNoneORTigard, OR28337332http://umpquabank.jobs/xml/28337332/jobUSAVacavilleUniversal Associate - Vacaville Job Type: Full-Time Location: Vacaville, CA Last Updated: 05/02/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are complex in nature (i.e., NSF reports, balancing store cash, ensuring audit safety and soundness of store) where considerable judgment and initiative are required in resolving problems and making recommendations. May determine methods and procedures on new assignments and may provide guidance to other associates. Requires specialized experience and knowledge, reading, writing and arithmetic skills; knowledge of operational procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-02 20:21:24United StatesUmpqua BankCaliforniaNoneCAVacaville, CA28337326http://umpquabank.jobs/xml/28337326/jobUSANapaStore Manager -Bel Aire Job Type: Full-Time Location: Napa, CA Last Updated: 05/02/2012 Job Description: Responsible for the delivery of outstanding customer service, achievement of sales goals, operational efficiencies and development of store associates. Implements sales and promotional programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring customers to the appropriate department or division. Manages the selection, placement, performance, development, promotion, and termination of store associates. Ensures operational efficiency and quality standards are met. Responsible for all aspects of store security in accordance with Umpqua Bank’s security policy. Responsible for positive community relations in the store market area. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position may require you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Manages a small-sized store with deposits between $1 million and $15 million. Concentrates approximately five percent of time managing a book of business for high end, high volume customers. Required: Customer service background in retail or banking Strong attention to detail and the ability to multi-task effectively Proficient use of Microsoft Word and Excel software applications and ability to operate a variety of office equipment Effective training and mentoring skills Demonstrated sales skills Requires an associate’s degree, or equivalent work experience in banking and finance, business, or a related field Management experience in banking or retail, preferred Proficiency with banking computer systems and related software is required preferred. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, frequent walking, and lifting up to 20 pounds. Requires close visual acuity. Normal office environment and occasional exposure to weather. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-05-02 20:21:21United StatesUmpqua BankCaliforniaNoneCANapa, CA28337324http://umpquabank.jobs/xml/28337324/jobUSAKentRover - King County Job Type: Full-Time Location: Kent, WA Last Updated: 05/16/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are routine in nature where limited judgment is required. Normally receives detailed instructions on all work. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-27 18:22:11United StatesUmpqua BankWashingtonNoneWAKent, WA28236420http://umpquabank.jobs/xml/28236420/jobUSAGarbervilleUniversal Associate - Garberville Job Type: Full-Time Location: Garberville, CA Last Updated: 04/27/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are semi-routine in nature (i.e., cash handling) where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requires reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-27 18:22:11United StatesUmpqua BankCaliforniaNoneCAGarberville, CA28236421http://umpquabank.jobs/xml/28236421/jobUSARoseburgSupport Service Associate Job Type: Full-Time Location: Roseburg, OR Last Updated: 04/27/2012 Job Description: Performs a variety of Store Operations functions in a centralized environment, such as Store Cash Balancing, Mail In Deposits, Brokered Deposits, Returned Mail, Verification of Deposits, NSF Decisioning, and Overdrawn account processing, Ensures completion of a variety of processes and procedures such as IRA and HSA Administration, and reconciliation of Credit Card Cash Advance transactions, VISA Payments, Cashier’s Checks, Branch Clearings, and Travelers checks. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are routine in nature where limited judgment is required. Normally receives detailed instructions on all work. Requires basic reading, writing and arithmetic skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-27 18:22:08United StatesUmpqua BankOregonNoneORRoseburg, OR28236414http://umpquabank.jobs/xml/28236414/jobUSAPorltandRover - Portland Metro Job Type: Part-Time Location: Porltand, OR Last Updated: 04/27/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are routine in nature where limited judgment is required. Normally receives detailed instructions on all work. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-27 18:22:08United StatesUmpqua BankOregonNoneORPorltand, OR28236415http://umpquabank.jobs/xml/28236415/jobUSAUkiahUniversal Associate - Ukiah Job Type: Full-Time Location: Ukiah, CA Last Updated: 04/27/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are semi-routine in nature (i.e., cash handling) where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requires reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-27 18:22:07United StatesUmpqua BankCaliforniaNoneCAUkiah, CA28236412http://umpquabank.jobs/xml/28236412/jobUSAAptosProduction Support Engineer - Eureka Job Type: Full-Time Location: Aptos, CA Last Updated: 05/10/2012 Job Description: Major Responsibilities: The Production Support Engineer is responsible for supporting specified applications in IT environment. They will provide 1st and 2nd level support in incident management to bank staff giving answers and resolution to software applications and other requests for service. The Production Support Engineer will assist in providing a root cause analysis as part of problem management. The Production Support Engineer performs the authorized work after approval by business owner of the respective service. The Production Support Engineer is responsible for updating service support documentation as well as conducting training sessions for the service desk team and key users. For IT configuration changes they will conduct module and integration testing. The Production Support Engineer's expertise can be used to support project work. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge that may be gained through coursework and on-the-job training. Keeps up to date on applicable regulattory changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Basic Qualifications: Detailed understanding on applications as well as their business uses Experience with business logic according to the application Knowledge on IT architecture and solution design General understanding of ITIL and process definition Programming and customizing experience Training and documentation skills Basic knowledge of Microsoft tools (Word, Powerpoint, Excel) Excellent customer service skills Must display professionalism and confidence Strong organizational, multi-tasking, and time-management skills. Proven ability to work independently and as a team member. Excellent communication (written and oral) and interpersonal skills. Articulate with the ability to communicate clearly, ask questions, develops an informed point of view, and obtain consensus Ability to demonstrates compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Experience using SCCM 2007 to patch server and desktop operating systems Experience using SCCM 2007 to create and deploy various applications Experience using SQL Server Management Studio Experience upgrading various application software on servers and desktops We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-27 18:22:07United StatesUmpqua BankCaliforniaNoneCAAptos, CA28236411http://umpquabank.jobs/xml/28236411/jobUSARoseburgUniversal Associate - West Roseburg Job Type: Full-Time Location: Roseburg, OR Last Updated: 04/30/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-27 18:22:03United StatesUmpqua BankOregonNoneORRoseburg, OR28236408http://umpquabank.jobs/xml/28236408/jobUSABendMortgage Loan Coordinator - Bend Job Type: Full-Time Location: Bend, OR Last Updated: 04/27/2012 Job Description: MAJOR RESPONSIBILITIES Completes file review of all mortgage loan packages making sure applications are complete and consistent. Reviews Net Tangible Benefits and Loan Programs for accuracy. Collects all documentation and runs loan through automated underwriting and gathers loan condition. Ensures loan disclosures are delivered on time and are accurate. Orders electronic appraisals. Submits file into loan center so file can be validated and processed quickly. Assists with marketing and other requests made by the Mortgage Loan Officer. Ensures correct combination of documents will be prepared/received for each loan package to secure legal interests of the company. Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions. Resolves a variety of customer problems/issues regarding bank products and services. Monitors existing mortgage loans to ensure complete conformity with terms. Follows up with customer to obtain all necessary information and clarification on financial analysis materials and resources. Provides customer service, sales support and marketing support for assigned region. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) If you are required to act as a MLO in this position, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain, you will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. May determine methods and procedures on new assignments and may provide guidance to other non-exempt associates. Requirements: - 3-5 years previous mortgage loan sales support and loan documentation experience including administrative/clerical experience. - Must have specialized experience and knowledge of the mortgage department/function and proficiency in preparing complicated reports and/or documents. - Prior knowledge of mortgage lending operational procedures, practices, and policies.. - Excellent analytical and problem solving skills. - Advanced arithmetic skills. - Excellent written and verbal communication skills. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a high school diploma or equivalent. - If required to act as a MLO in this position, must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-27 18:22:03United StatesUmpqua BankOregonNoneORBend, OR28236407http://umpquabank.jobs/xml/28236407/jobUSAHillsboroFacilities Design and Project Specialist - Hillsboro Job Type: Full-Time Location: Hillsboro, OR Last Updated: 04/24/2012 Job Description: SUMMARY: The Facilities Department provides direct service-oriented support to approximately 200+ assets. Associated tasks for this role will encompass 50% administrative services such as mail, shipping and vendor procurement, as well as 50% design facilities services such as property, site planning, space programming and asset management. Specific job duties are as follows. MAJOR JOB RESPONSIBILITIES: • Collaborate with the Design Development Manager and Creative Strategies to manage programs that bring the holistic Umpqua Bank brand vision to life. • Prepare initial test fits for new store locations which will include general plans and elevations. • Ensure necessary operational support to the Real Estate & Facilities department, including strategic planning and administrative support primarily to the Design Development Manager. • Manage inventory transactions, purchase orders and invoices, fixture prototyping and standards catalogue. • Manage our vendor warehouse, fulfillment and inventory through reporting tools. • Collaborate with vendors and internal Project Managers to ensure budgets are reconciled with the appropriate accounting team representatives. • Act as point-person for the dissemination of design standards to creative agencies, architects and other professionals. • Manage and optimize third party web-based databases that include archived and new information for each asset. • Establish standard protocols for electronic project archiving. • Optimize design factors such as ease of manufacture, availability of materials, modularization, serviceability, and cost. • Collect and prepare information for use in discussions/meetings with senior management and outside individuals. • Prepare presentation drawings and develop designs and/or technical solutions. • Review drawing rolls, boxes, files and notebooks submitted for filing to ensure complete and accurate information have been entered on filing forms; enter information into electronic database. • Perform ordering, pricing and stock checks of sample finish materials (i.e. wall covering, carpets and fabrics etc.). • Independently perform architectural assignments with only limited instruction. • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. • Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. • Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. • Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." REQUIREMENTS: Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. • Bachelor’s degree in architecture, interior design, industrial design or related field. • Minimum 2-3 years experience in a professional office environment. • Proficient in latest releases of AutoCad, Revit, and Adobe Suite. • Proficient in Microsoft Office (Word, Excel, Project and Powerpoint). • Experience and/or interest in sustainable design/LEED desired, but not required. • Intermediate experience as a user of database systems is desired. • Ability to work effectively within a collaborative team environment. • Strong desire for an immersive learning experience. • Portfolio of coursework and/or professional work required. • Desire to pursue professional growth opportunities and obtain professional registration. • Solid communication skills and strong conceptual design aptitude. • Ability to work independently with limited direction. Preference may be given to candidates who meet the above requirements and have the following: • 2+ years' experience in project management, vendor management, budget management, and inventory management. • Knowledge of retail environments, fixture/POP functionality, visual merchandising and store design. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.2012-04-25 20:46:21United StatesUmpqua BankOregonNoneORHillsboro, OR28182965http://umpquabank.jobs/xml/28182965/jobUSAGarbervilleUniversal Associate - Garberville Job Type: Full-Time Location: Garberville, CA Last Updated: 04/25/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are semi-routine in nature (i.e., cash handling) where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requires reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-25 20:35:03United StatesUmpqua BankCaliforniaNoneCAGarberville, CA28182513http://umpquabank.jobs/xml/28182513/jobUSAPortlandCommunity Banking Operations Manager Job Type: Full-Time Location: Portland, OR Last Updated: 05/02/2012 Job Description: MAJOR RESPONSIBILITIES Provides organizational leadership and management to a team of front line retail operations process specialists and managers. Responsible for: maintaining a high level of bank operations expertise within department; overall operations integrity within all stores; providing operations counsel to front line staff; store audit ratings and remediation of findings; operating loss review and mitigation; managing team and associated expenses to ensure staffing levels are adequately maintained to achieve department and store operations excellence goals. Integrates and/or manages resources through the research, development and implementation of operational and administrative policies, practices, procedures, controls and programs. Sets standards and monitors performance to those standards. Develops project plans, contributes to due diligence evaluations and participates in corporate initiatives and processes. Participates in or leads periodic reviews and assessments of operational effectiveness and efficiency and makes recommendations for improvements/changes as necessary. Partners with other Managers to identify knowledge and control weaknesses amongst front line staff and develop action plans to improve. Monitors best practice trends for store operations and implements operational changes as appropriate. Implements best practices to improve efficiency ratios and non-interest income (NIE) results. May play a role in the Business Continuity Plan. May act as a liaison and/or collaborate with other operating groups to resolve problems, assist in writing procedures to meet regulation and audit requirements. Responsible for talent management within department, which includes recruiting highly skilled associates, performing an ongoing assessment of associate skills and creation of associate development plans designed to insure a high degree of operational excellence in every store. Assesses the performance of direct reports against all applicable goals, objectives and standards with individual and group accountability for all. Demonstrates compliance with all bank regulations for assigned job function and applies it to designated job responsibilities. Knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulatory changes, bank policies and procedures and compliance and adheres to all. Completes all required annual or job-specific training. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become “The World’s Greatest Bank.” QUALIFICATIONS AND REQUIREMENTS - Over 10 years of relevant community banking experience. - Proven ability to effectively manage and develop others - Experience in creating and implementing banking policies, procedures, practices and documentation - Effective written and verbal communication and presentation skills. - Ability to work effectively with individuals and groups across the Bank. - Demonstrated accountability, dependability, initiative and an ability to effectively prioritize tasks to ensure optimal results. - Proven ability to “think outside the box” when solving problems - Proficiency with personal computers and related software packages such as Word - Demonstrated strong community involvement (typically holds positions in community organizations) and has long-standing, productive business relationships in the community. - Bachelor’s degree in business administration, finance, a related field, or equivalent PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment and exposure to weather when visiting customer sites. Frequent travel (up to 70%) within the Bank’s footprint No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-25 20:33:36United StatesUmpqua BankOregonNoneORPortland, OR28182348http://umpquabank.jobs/xml/28182348/jobUSAVancouverLoan Assistant - Vancouver Job Type: Full-Time Location: Vancouver, WA Last Updated: 04/23/2012 Job Description: Sets up and processes documents and files for loan package completion to meet lending specifications. Ensures correct combination of documents will be prepared/received for each transaction to secure legal interests of the company. Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions. Resolves a variety of customer problems/issues regarding bank products and services. Monitors existing loans to ensure complete conformity with terms. Follows up with customer to obtain all necessary information and clarification on financial analysis materials and resources. Advances funds for payment or credit accounts at the request of the borrower or lending officer. Processes a variety of loan payments, fees and/or payoffs. May negotiate loan-signing dates with customers and loan officers. May work with attorneys and other financial or legal resources to obtain the correct, accurate documents to fully protect the financial institution’s interests in the credit relationship. Provides customer service, administrative support and inter/intra office communication support for the department. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, ability to read, write and speak English; basic arithmetic skills, knowledge of operational procedures, practices and policies. Ability to use office software (i.e., word processing, spreadsheets, etc.) and equipment. Requires a high school diploma, vocational training or equivalent. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-23 20:27:04United StatesUmpqua BankWashingtonNoneWAVancouver, WA28080768http://umpquabank.jobs/xml/28080768/jobUSAKentUniversal Associate - Kent Job Type: Full-Time Location: Kent, WA Last Updated: 04/30/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-23 20:26:51United StatesUmpqua BankWashingtonNoneWAKent, WA28080764http://umpquabank.jobs/xml/28080764/jobUSAPortlandStore Manager -Portland/Main Job Type: Full-Time Location: Portland, OR Last Updated: 04/23/2012 Job Description: Responsible for the delivery of outstanding customer service, achievement of sales goals, operational efficiencies and development of store associates. Implements sales and promotional programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring customers to the appropriate department or division. Manages the selection, placement, performance, development, promotion, and termination of store associates. Ensures operational efficiency and quality standards are met. Responsible for all aspects of store security in accordance with Umpqua Bank’s security policy. Responsible for positive community relations in the store market area. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position may require you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Manages a large-sized, more complex store with deposits between $40 million and $99 million. Concentrates approximately 25 percent of time managing a book of business for high end, high volume customers. This level is also a Community Banker (store management and business development) requiring extensive established business relationships in the community (typically in a rural setting) and significant outside sales experience. This level may also function as a leader for a group of two or more stores in a regional area. May attend meetings and have input on store goals and development. A minimum of five years of supervisory/management experience and completion of the WGBU Supervisory Training Series. Active membership in several community organizations. Strong attention to detail and the ability to multi-task effectively Proficient use of Microsoft Word and Excel software applications, other banking computer systems and related software, and ability to operate a variety of office equipment. Effective training and mentoring skills Demonstrated sales skills Demonstrated effective interpersonal skills to effectively manage staff and customer service issues. Solid understanding retail services and products Requires an associate’s degree, or equivalent work experience in banking and finance, business, or a related field. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, frequent walking, and lifting up to 20 pounds. Requires close visual acuity. Normal office environment and occasional exposure to weather. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-23 20:26:50United StatesUmpqua BankOregonNoneORPortland, OR28080762http://umpquabank.jobs/xml/28080762/jobUSASeattleUniversal Associate - Seattle/Ballard Job Type: Full-Time Location: Seattle, WA Last Updated: 04/23/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-23 20:26:48United StatesUmpqua BankWashingtonNoneWASeattle, WA28080758http://umpquabank.jobs/xml/28080758/jobUSASan FranciscoInternational Banking Trade Service Administrator - San Francisco Job Type: Full-Time Location: San Francisco, CA Last Updated: 05/08/2012 Job Description: ESSENTIAL JOB FUNCTIONS The Trade Services Administrator supports the International Banking Division through identifying, sourcing, evaluating, and recommending viable prospective international trade finance clients and managing the Client Relationship Management (CRM) system. This position also supports the Manager of International Banking in the handling of Team Members, vendor management, compliance, premises, and the overall departmental administration. Identifies sources, evaluates and recommends prospective international trade finance clients in desired market segments. Collects, evaluates, and reports on prospects’ financial data and other business criteria to prioritize, categorize, and ensure qualified prospects. Prepares and evaluates prospect pipeline reports and identifies issues and opportunities through collecting and analyzing financial and other client and market data. Presents results at senior staff meetings to highlight and recommend follow up action. Develops reports with recommendations for future actions related to meaningful prospect development for management planning. Makes initial contact with prospective clients and arranges introductory meetings with Umpqua Bank International Banking management. Ensures management is prepared for client meetings by developing and assembling client research, information and collateral materials. Serves as the Administrator for the CRM database ensuring that contact history is current and accurate. Develops monthly reports on database status and client activity for management review and planning. Provides training and regular support to others utilizing the program. Provides high-level administrative support to the SVP and International Division by preparing financial reports, researching and handling information requests, and independently dealing with a wide variety of departmental situations that may arise. Serves as the primary liaison between clients, mangers and other internal and external contacts. Takes action to handle requests or inquires on behalf of the SVP or other management staff as appropriate. Develops periodic reports on client contact and marketing results and the need regarding future promotional activity. Assists in refining marketing presentations. Facilitates and manages a communication program for regular contact with existing and potential clients; organizes and updates the various mediums of client contact, including email lists and CRM databases. Co-facilitates classes as needed and assists in the development and delivery of marketing training for Umpqua Bank employees relating to International Banking products and services. Serves as the project lead to ensure the effective and timely completion of the Division’s business continuity plan and policies and procedures. Facilitates research as needed, collects, develops, and synthesizes content. Collects and distributes necessary information to designated employees. Ensures compliance with the Bank's vendor management policy through maintenance and audit of vendor files, including follow-up with vendors for any outstanding contracts or documents. Assists in developing and drafting written content for new or revised marketing materials and presentations. Supervises the production of marketing and other presentation materials working with internal Bank departments and outside vendors. Oversees overall premises issues which includes directing the maintenance and repair of utilities, coordinating moves, and maintaining adequate inventory of supplies. Researches, recommends and coordinates equipment purchases. Make allowances for unexpected staff absences and other disruptions by adjusting administrative assignments or performing the work if the situation requires it. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up-to-date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Requirements: - 3+ years of relevant International Banking Trade Services Administration and/or Marketing experience - Advanced administrative skills and the ability to anticipate, plan for, initiate and manage multiple tasks and projects concurrently. - Excellent relationship management and business development abilities, analytical and problem solving skills - Basic knowledge of Sarbanes-Oxley and GBLA policies and procedures - Knowledge of international trade finance and in planning and the management of projects is desirable. - Knowledge of commercial and international lending policies, procedures, practices and documentation - Excellent written and verbal communication and presentation skills. - Ability to work effectively with individuals and groups across the company to manage customer relationships - Proficiency with personal computers and related software packages such as Word, Excel, PowerPoint and Outlook, and other business machines. Experience using CRM and project management software helpful. - Requires a bachelor’s degree in finance, business, accounting or equivalent, and significant administration experience - - Requires knowledge, communicative and analytical skills equivalent to those normally obtained through receipt of a Bachelors degree from an accredited 4 year college or university, in finance, business, accounting, or another related field. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment and exposure to weather when visiting customer sites. Frequent local travel. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and mayperform pre-employment substance abuse testing.2012-04-23 20:26:47United StatesUmpqua BankCaliforniaNoneCASan Francisco, CA28080753http://umpquabank.jobs/xml/28080753/jobUSAPortlandLoan Support Services Compliance Officer - Portland Job Type: Full-Time Location: Portland, OR Last Updated: 05/15/2012 Job Description: SUMMARY The Loan Support Services Compliance Officer is responsible for; (a)Facilitating all components of the Loan Support Services’ Compliance Program (unit of Commercial Banking), (b) Providing applicable technical lending regulatory compliance consultation to business unit, and (c) Providing state of compliance risk management reporting to both Commercial Banking and Central Compliance management. The Officer has a dual reporting structure; reporting to senior and/or executive management within the Commercial Banking, and reporting to Central Compliance. Commercial Banking management oversees Officer’s performance and facilitates Cultural Enhancement/Associate relationship, including but not limited to compensation and employee benefit arrangements. Central Compliance is responsible for the Compliance Management System (CMS) Policy and business unit Compliance Program framework and therefore directs CMS related deliverables for which the Officer is responsible. MAJOR RESPONSIBILITIES 1. Facilitates the management of the current Loan Support Services regulatory compliance risk assessment(s), consistent with the risk assessment framework established by Central Compliance and Enterprise Risk Management. 2. Assist management in developing appropriate controls to mitigate compliance risks identified in risk assessments, audits and examinations. 3. Participate on behalf of or in cooperation with management in projects to implement new or revised compliance regulations applicable to Loan Support Services activities. 4. Establish and administer Loan Support Services’ monitoring program to determine the adequacy of key risk controls and providing management corrective action options when applicable. 5. Provide applicable lending, including National Flood Insurance Program (NFIP) expertise for regulatory requirements and issues related to the lending product lifecycles, which includes working with other Business Unit Management and Compliance Officers, and the Central Compliance Department in monitoring the lending channels, which focus on the retail lending channel. 6. Formally communicate technical compliance advice and guidance in response to Loan Support Services associates’ and management’s questions and in reviews of new products, services, marketing, processes, and/or delivery systems through use of Central Compliance approved communication templates. 7. Proactively inform management of lending, including, NFIP regulatory initiatives through formal issuance of memorandums using the Central Compliance approved communication templates. 8. Provide or review job-specific regulatory compliance training to associates in the Loan Support Services unit. 9. Participate as regulatory compliance subject matter expert for Loan Support Services in the bank-wide Compliance Committee. 10. Demonstrate compliance with all bank regulations applicable to the Loan Support Services Compliance Officer function. 11. Follows all Bank policies and procedures, compliance regulations, and completes all annual required or job-specific training. 12. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. 13. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." QUALIFICATIONS: 1. Work experience and wide ranging, in-depth knowledge of lending, including NFIP, disclosure and protection laws, regulations, company policies and procedures. 2. Bachelor’s degree or equivalent experience. 3. CRCM certification by the ABA or similar to be initated within 1 year of hire. 4. Proven ability to develop and present compliance strategies, including resource planning, and other strategic initiatives in light of changing compliance program requirements. 5. Experience demonstrating a full understanding of all aspects of implementing and managing compliance programs. 6. Proven risk management competencies acquired either through work experience or training. 7. Project management experience and skill with proven ability to manage multiple, concurrent projects or programs. 8. Proven ability to professionally communicate with senior and executive level management, complex compliance requirements that are at times in conflict with business/production initiatives, appropriately separating opinion from fact. 9. Proven leadership skills either through managing others or leading projects/initiatives. 10. Proven ability to provide technical guidance and/or work leadership to other Associates. 11. Strong written and verbal communication skills. 12. Ability to work in and resolve sensitive situations and/or conflict oriented environments. 13. Demonstrated proficiency in use/application of CMS standardized documents and reports. Demonstrate compliance with all bank regulations applicable to the assigned job function. Follows all Bank policies and procedures, compliance regulations, and completes all annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-23 20:26:45United StatesUmpqua BankOregonNoneORPortland, OR28080747http://umpquabank.jobs/xml/28080747/jobUSAPortlandInformation Security Architect - Portland Job Type: Full-Time Location: Portland, OR Last Updated: 04/23/2012 Job Description: As a key contributor this position will provide guidance to operational teams on secure network, system and application design along with consulting and certification services within the project lifecycle. Provides security design expertise to support systems engineers for other infrastructure systems (i.e., OS, network, web server, application server, intrusion detection validation) and provides risk assessment and recommendations to management. Provides expertise in IT security systems including firewalls, intrusion detection/prevention systems, and security event consolidation/correlation & reporting systems, authentication systems and assesses system and network vulnerabilities and works with responsible groups to address them. Additional responsibilities will include: • Policy/Standards Development and Maintenance: Maintain governance documentation detailing how information is (and/or should be) secured. Analyzes and modifies the system design. Evaluates and recommends equipment modifications or additions. • Vendor Risk Assessment: Provide risk assessment services for business units partnering with external vendors. Assess and prioritize IT assets, risks, and mitigations across current environments. Ensures that all policies can map to mitigations of risks identified, while providing a consistent, scalable security design review process for threat assessments and secure design consulting. Ensure that information systems within environment comply with company security policies, standards, and procedures. • Compliance: Continuously evaluate internal controls to ensure compliance with documented and approved standards. Ensure that information systems within environment comply with company security policies, standards, and procedures. • Forecasting: Continuously identify gaps in security program coverage. Qualifications: Understands systems and network concepts including: access, authorization, configuration, and design. Demonstrates understanding of information security concepts including: encryption, access controls, network security, security operations, security architect and design. Understands software application issues including: buffer overflows, injection attacks, and cross-site scripting. •Experience designing and securing large-scale, multi-tier application and network deployments in collaboration with development, network and system engineering teams. •Understanding of applicable regulatory requirements including PCI DSS, GLBA and HIPAA •Experience working with various operating systems and hardening standards, especially Microsoft Windows/Active Directory/Group Policy, VMWare ESX/vSphere, and the associated CISecurity.org benchmarks; knowledge of Fiserv (ITI) systems a plus. •Experience working with and securing Cisco routers, switches, and firewalls. Requires a Bachelors degree in computer science or equivalent. 3 years experience Information Security experience and 5 years in information technology. Possess at least one of the following security certifications: CISSP, CISM, or SANS GIAC Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-23 20:26:40United StatesUmpqua BankOregonNoneORPortland, OR28080743http://umpquabank.jobs/xml/28080743/jobUSARoseburgLSS Procedure Specialist - Roseburg Job Type: Full-Time Location: Roseburg, OR Last Updated: 05/10/2012 Job Description: Creates and participates in the delivery of on site support of products, programs, processes and systems to enable store associates to better represent products to customers. Performs system administration duties such as maintaining, setting up and changing products in the system. Develops, implements and analyzes a variety of reports. May participate in or lead projects. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Requires a Bachelors degree in business or equivalent. Demonstrated expertise in curriculum development and excellent training skills. In-depth knowledge of the functional/business area. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-21 20:03:38United StatesUmpqua BankOregonNoneORRoseburg, OR28062100http://umpquabank.jobs/xml/28062100/jobUSAKentUniversal Associate - Kent Job Type: Full-Time Location: Kent, WA Last Updated: 04/30/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-21 20:03:36United StatesUmpqua BankWashingtonNoneWAKent, WA28062099http://umpquabank.jobs/xml/28062099/jobUSAELK GROVEResidential Mortgage Loan Officer - Elk Grove Job Type: Full-Time Location: ELK GROVE, CA Last Updated: 04/19/2012 Job Description: Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources to maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities. Participates in business related development opportunities, and community efforts to promote homeownership. Develops and executes marketing plan based on monthly and quarterly production standards. Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers any additional required information. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies. Obtains required documents (i.e. appraisals, title reports, financial information), takes applications and follows through to closing. Cross-sells other bank services to mortgage customers. Works with underwriting, processing, funding and closing by following the transaction through to its conclusion. Sells the advantages of the company and various loan products. The loan officer is an outside exempt sales officer and is expected to spend at least 51% of work time outside of the office developing/marketing/selling mortgage residential loans. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge will be gained through coursework, sales training and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Prior mortgage lending and sales experience required and a successful track record in sales. Requirements: - 8-12 years of relevant mortgage originating and structuring experience. - Demonstrated knowledge of the mortgage industry, including processing, underwriting, closing and funding loan. - Excellent analytical and problem solving skills. - Experience collecting and analyzing borrower income and negotiating skills. - Excellent written and verbal communication. - Ability to organize and prioritize, manage and perform multiple tasks. - Detail-oriented and able to meet strict deadlines. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Previous mortgage self-generated origination/sales experience required. - Requires a bachelor’s degree in business, finance, or equivalent. - Must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-21 20:03:36United StatesUmpqua BankCaliforniaNoneCAELK GROVE, CA28062098http://umpquabank.jobs/xml/28062098/jobUSASanta RosaMortgage Residential Sales Manager - Santa Rosa Job Type: Full-Time Location: Santa Rosa, CA Last Updated: 04/19/2012 Job Description: Generates personal production, also, manages and coaches at least two loan officers to achieve required performance levels by establishing a production oriented sales team in a local market. Ensures quality of work completed by loan officers meets Banks customer service standards, adheres to Federal and State guidelines and regulations, and company’s policies and procedures. Manages loan officer’s performance on key bank initiatives including cross selling, ROQ, and customer service surveys. Responsible for selection and hiring, training and development, and performance management for all loan officers. Communicates regularly with area manager, processing and closing manager to resolve issues and ensure overall operational efficiencies. Participates in the solicitation of all types of single-family loans, focusing on spot and single-family development loans. Calls on trade, takes applications, reviews credit, negotiates rates within company guidelines and follows through on closing. Attends community and real estate lending related events and establishes partnerships. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Creates a business approach to enable achievement of volume objectives through management of Mortgage Loan Officers. Develops and coordinates the dissemination of policies and procedures, including rates, discounts and qualifications. Provides guidance in loan production and financing. Develops and controls production budgets and marketing plans. Reviews the quality and type of loan applications. Manages the accomplishment of production goals and ensures quality production administration. Interfaces with internal staff, vendors, borrowers and third party referral sources. Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-21 20:03:35United StatesUmpqua BankCaliforniaNoneCASanta Rosa, CA28062097http://umpquabank.jobs/xml/28062097/jobUSAEugeneStore Manager - Eugene/Gateway Job Type: Full-Time Location: Eugene, OR Last Updated: 04/19/2012 Job Description: Responsible for the delivery of outstanding customer service, achievement of sales goals, operational efficiencies and development of store associates. Implements sales and promotional programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring customers to the appropriate department or division. Manages the selection, placement, performance, development, promotion, and termination of store associates. Ensures operational efficiency and quality standards are met. Responsible for all aspects of store security in accordance with Umpqua Bank’s security policy. Responsible for positive community relations in the store market area. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position may require you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Manages a medium-sized, moderately complex store with deposits between $16 million and $39 million. Concentrates approximately 10 percent of time managing a book of business for high end, high volume customers. Two to three years of supervisory/management experience (preferably at Umpqua Bank) and completion of the WGBU Supervisory Training Series. Strong attention to detail and the ability to multi-task effectively Proficient use of Microsoft Word and Excel software applications, other banking computer systems and related software, and ability to operate a variety of office equipment. Effective training and mentoring skills Demonstrated sales skills Demonstrated effective interpersonal skills to effectively manage staff and customer service issues. Requires an associate’s degree, or equivalent work experience in banking and finance, business, or a related field. Solid understanding retail services and products PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, frequent walking, and lifting up to 20 pounds. Requires close visual acuity. Normal office environment and occasional exposure to weather. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-21 20:03:33United StatesUmpqua BankOregonNoneOREugene, OR28062096http://umpquabank.jobs/xml/28062096/jobUSASACRAMENTOResidential Mortgage Loan Officer - Sacramento Job Type: Full-Time Location: SACRAMENTO, CA Last Updated: 04/19/2012 Job Description: Umpqua Bank Mortgage is growing and bringing a solid value proposition to the table for producing loan officers to succeed in today's market. Successful Candidate will enjoy, excellent customer service oriented culture, superior operational and management support, state of the art technology platform, wide in-house product menu including but not limited to FNMA, Home path flex and N.O.O., 5-10 properties, Homestyle renovation, FHLMC, Home Possible, H.A.R.P., FHA 203b, FHA flips, 203k, manufactured, VA, USDA, JUMBO, Condos, All in One Construction, CalHFA, Equity Lines, portfolio products, competitive pricing, low admin fees, loan servicing/customers for life, splits as high as 80% depending on volume. 2010 Fortune 100 Best companies to work for #25. Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources to maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities. Participates in business related development opportunities, and community efforts to promote homeownership. Develops and executes marketing plan based on monthly and quarterly production standards. Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers any additional required information. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies. Obtains required documents (i.e. appraisals, title reports, financial information), takes applications and follows through to closing. Cross-sells other bank services to mortgage customers. Works with underwriting, processing, funding and closing by following the transaction through to its conclusion. Sells the advantages of the company and various loan products. The loan officer is an outside exempt sales officer and is expected to spend at least 51% of work time outside of the office developing/marketing/selling mortgage residential loans. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge will be gained through coursework, sales training and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Prior mortgage lending and sales experience required and a successful track record in sales. Requirements: - 5+ years of relevant mortgage originating and structuring experience. - Demonstrated knowledge of the mortgage industry, including processing, underwriting, closing and funding loan. - Excellent analytical and problem solving skills. - Experience collecting and analyzing borrower income and negotiating skills. - Excellent written and verbal communication. - Ability to organize and prioritize, manage and perform multiple tasks. - Detail-oriented and able to meet strict deadlines. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Current/Previous mortgage self-generated origination/sales experience required. - Requires a bachelor’s degree in business, finance, or equivalent. - Must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-21 20:03:32United StatesUmpqua BankCaliforniaNoneCASACRAMENTO, CA28062095http://umpquabank.jobs/xml/28062095/jobUSASonoraStore Financial Advisor - Sonora Job Type: Full-Time Location: Sonora, CA Last Updated: 04/19/2012 Job Description: Umpqua Investments Store Financial Advisor MAJOR RESPONSIBILITIES: Develops, establishes, and maintains relationships with profitable customer relationships by addressing customer’s financial needs through the sale of financial products and services. Actively networks to identify and target new opportunities to develop and expand client relationships. Meets with existing and prospective clients to assess financial service needs and propose solutions. Provides financial advice and counsel to existing and potential customers within appropriate legal constraints. Develops and maintains professional referral networks. Works closely with Umpqua Bank Stores to provide financial solutions to clients that are referrals to the advisor by the bank. Demonstrates compliance with all regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulatory changes. Follows all firm policies and procedures, compliance regulations, and completes all required annual or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces Umpqua Banks vision to become "The World's Greatest Bank." UI Store Financial Advisor works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Requires a FINRA Series 7 license, Series 66 or 65, Insurance license and prior business development in private banking, and/or experience in selling financial products and services. Strong knowledge of investment products and services and able to embrace bank environment. Involved in community organizations. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Located within an Umpqua Bank store with assigned stores to call up. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-19 18:00:47United StatesUmpqua BankCaliforniaNoneCASonora, CA28007092http://umpquabank.jobs/xml/28007092/jobUSALake OswegoFinancial Advisor - Lake Oswego Job Type: Full-Time Location: Lake Oswego, OR Last Updated: 04/19/2012 Job Description: Umpqua Investments Financial Advisor-Job Description MAJOR RESPONSIBILITIES: Develops, establishes, and maintains relationships with profitable customer relationships by addressing customer’s financial needs through the sale of financial products and services. Actively networks to identify and target new opportunities to develop and expand client relationships. Meets with existing and prospective clients to assess financial service needs and propose solutions. Provides financial advice and counsel to existing and potential customers within appropriate legal constraints. Develops and maintains professional referral networks. Demonstrates compliance with all regulations for assigned job function and applies to designated job responsibilities. Keeps up to date on regulatory changes. Follows all firm policies and procedures, compliance regulations, and completes all required annual or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces Umpqua Banks vision to become "The World's Greatest Bank." UI Financial Advisor works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Requires a FINRA Series 7 license, Series 66 or 65, Insurance license and experience in selling financial products and services. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Professional office environment. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-19 18:00:46United StatesUmpqua BankOregonNoneORLake Oswego, OR28007091http://umpquabank.jobs/xml/28007091/jobUSASacramentoStore Financial Advisor - Sacramento Metro Area Job Type: Full-Time Location: Sacramento, CA Last Updated: 04/19/2012 Job Description: Umpqua Investments Store Financial Advisor MAJOR RESPONSIBILITIES: Develops, establishes, and maintains relationships with profitable customer relationships by addressing customer’s financial needs through the sale of financial products and services. Actively networks to identify and target new opportunities to develop and expand client relationships. Meets with existing and prospective clients to assess financial service needs and propose solutions. Provides financial advice and counsel to existing and potential customers within appropriate legal constraints. Develops and maintains professional referral networks. Works closely with Umpqua Bank Stores to provide financial solutions to clients that are referrals to the advisor by the bank. Demonstrates compliance with all regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulatory changes. Follows all firm policies and procedures, compliance regulations, and completes all required annual or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces Umpqua Banks vision to become "The World's Greatest Bank." UI Store Financial Advisor works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Requires a FINRA Series 7 license, Series 66 or 65, Insurance license and prior business development in private banking, and/or experience in selling financial products and services. Strong knowledge of investment products and services and able to embrace bank environment. Involved in community organizations. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Located within an Umpqua Bank store with assigned stores to call up. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-19 18:00:45United StatesUmpqua BankCaliforniaNoneCASacramento, CA28007089http://umpquabank.jobs/xml/28007089/jobUSAMedfordFinancial Advisor - Medford Job Type: Full-Time Location: Medford, OR Last Updated: 04/19/2012 Job Description: Umpqua Investments Financial Advisor-Job Description MAJOR RESPONSIBILITIES: Develops, establishes, and maintains relationships with profitable customer relationships by addressing customer’s financial needs through the sale of financial products and services. Actively networks to identify and target new opportunities to develop and expand client relationships. Meets with existing and prospective clients to assess financial service needs and propose solutions. Provides financial advice and counsel to existing and potential customers within appropriate legal constraints. Develops and maintains professional referral networks. Demonstrates compliance with all regulations for assigned job function and applies to designated job responsibilities. Keeps up to date on regulatory changes. Follows all firm policies and procedures, compliance regulations, and completes all required annual or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces Umpqua Banks vision to become "The World's Greatest Bank." UI Financial Advisor works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Requires a FINRA Series 7 license, Series 66 or 65, Insurance license and experience in selling financial products and services. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Professional office environment. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-19 18:00:45United StatesUmpqua BankOregonNoneORMedford, OR28007090http://umpquabank.jobs/xml/28007090/jobUSASanta RosaFinancial Advisor - Santa Rosa Job Type: Full-Time Location: Santa Rosa, CA Last Updated: 04/19/2012 Job Description: Umpqua Investments Financial Advisor-Job Description MAJOR RESPONSIBILITIES: Develops, establishes, and maintains relationships with profitable customer relationships by addressing customer’s financial needs through the sale of financial products and services. Actively networks to identify and target new opportunities to develop and expand client relationships. Meets with existing and prospective clients to assess financial service needs and propose solutions. Provides financial advice and counsel to existing and potential customers within appropriate legal constraints. Develops and maintains professional referral networks. Demonstrates compliance with all regulations for assigned job function and applies to designated job responsibilities. Keeps up to date on regulatory changes. Follows all firm policies and procedures, compliance regulations, and completes all required annual or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces Umpqua Banks vision to become "The World's Greatest Bank." UI Financial Advisor works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Requires a FINRA Series 7 license, Series 66 or 65, Insurance license and experience in selling financial products and services. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Professional office environment. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-19 18:00:43United StatesUmpqua BankCaliforniaNoneCASanta Rosa, CA28007088http://umpquabank.jobs/xml/28007088/jobUSASeattleStore Financial Advisor - Seattle Metro Area Job Type: Full-Time Location: Seattle, WA Last Updated: 04/19/2012 Job Description: Umpqua Investments Store Financial Advisor MAJOR RESPONSIBILITIES: Develops, establishes, and maintains relationships with profitable customer relationships by addressing customer’s financial needs through the sale of financial products and services. Actively networks to identify and target new opportunities to develop and expand client relationships. Meets with existing and prospective clients to assess financial service needs and propose solutions. Provides financial advice and counsel to existing and potential customers within appropriate legal constraints. Develops and maintains professional referral networks. Works closely with Umpqua Bank Stores to provide financial solutions to clients that are referrals to the advisor by the bank. Demonstrates compliance with all regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulatory changes. Follows all firm policies and procedures, compliance regulations, and completes all required annual or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces Umpqua Banks vision to become "The World's Greatest Bank." UI Store Financial Advisor works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Requires a FINRA Series 7 license, Series 66 or 65, Insurance license and prior business development in private banking, and/or experience in selling financial products and services. Strong knowledge of investment products and services and able to embrace bank environment. Involved in community organizations. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Located within an Umpqua Bank store with assigned stores to call up. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-19 18:00:38United StatesUmpqua BankWashingtonNoneWASeattle, WA28007087http://umpquabank.jobs/xml/28007087/jobUSAPortlandFinancial Advisor - Portland Job Type: Full-Time Location: Portland, OR Last Updated: 04/19/2012 Job Description: Umpqua Investments Financial Advisor-Job Description MAJOR RESPONSIBILITIES: Develops, establishes, and maintains relationships with profitable customer relationships by addressing customer’s financial needs through the sale of financial products and services. Actively networks to identify and target new opportunities to develop and expand client relationships. Meets with existing and prospective clients to assess financial service needs and propose solutions. Provides financial advice and counsel to existing and potential customers within appropriate legal constraints. Develops and maintains professional referral networks. Demonstrates compliance with all regulations for assigned job function and applies to designated job responsibilities. Keeps up to date on regulatory changes. Follows all firm policies and procedures, compliance regulations, and completes all required annual or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces Umpqua Banks vision to become "The World's Greatest Bank." UI Financial Advisor works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Requires a FINRA Series 7 license, Series 66 or 65, Insurance license and experience in selling financial products and services. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Professional office environment. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-19 18:00:32United StatesUmpqua BankOregonNoneORPortland, OR28007086http://umpquabank.jobs/xml/28007086/jobUSAFairfieldResidential Mortgage Loan Officer - Solano County Job Type: Full-Time Location: Fairfield, CA Last Updated: 04/18/2012 Job Description: Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources to maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities. Participates in business related development opportunities, and community efforts to promote homeownership. Develops and executes marketing plan based on monthly and quarterly production standards. Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers any additional required information. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies. Obtains required documents (i.e. appraisals, title reports, financial information), takes applications and follows through to closing. Cross-sells other bank services to mortgage customers. Works with underwriting, processing, funding and closing by following the transaction through to its conclusion. Sells the advantages of the company and various loan products. The loan officer is an outside exempt sales officer and is expected to spend at least 51% of work time outside of the office developing/marketing/selling mortgage residential loans. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge will be gained through coursework, sales training and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Prior mortgage lending and sales experience required and a successful track record in sales. Requirements: - 8-12 years of relevant mortgage originating and structuring experience. - Demonstrated knowledge of the mortgage industry, including processing, underwriting, closing and funding loan. - Excellent analytical and problem solving skills. - Experience collecting and analyzing borrower income and negotiating skills. - Excellent written and verbal communication. - Ability to organize and prioritize, manage and perform multiple tasks. - Detail-oriented and able to meet strict deadlines. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Previous mortgage self-generated origination/sales experience required. - Requires a bachelor’s degree in business, finance, or equivalent. - Must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-18 18:02:44United StatesUmpqua BankCaliforniaNoneCAFairfield, CA27976946http://umpquabank.jobs/xml/27976946/jobUSAWalnut CreekMortgage Loan Coordinator - Walnut Creek Job Type: Full-Time Location: Walnut Creek, CA Last Updated: 04/16/2012 Job Description: MAJOR RESPONSIBILITIES Completes file review of all mortgage loan packages making sure applications are complete and consistent. Reviews Net Tangible Benefits and Loan Programs for accuracy. Collects all documentation and runs loan through automated underwriting and gathers loan condition. Ensures loan disclosures are delivered on time and are accurate. Orders electronic appraisals. Submits file into loan center so file can be validated and processed quickly. Assists with marketing and other requests made by the Mortgage Loan Officer. Ensures correct combination of documents will be prepared/received for each loan package to secure legal interests of the company. Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions. Resolves a variety of customer problems/issues regarding bank products and services. Monitors existing mortgage loans to ensure complete conformity with terms. Follows up with customer to obtain all necessary information and clarification on financial analysis materials and resources. Provides customer service, sales support and marketing support for assigned region. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) If you are required to act as a MLO in this position, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain, you will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requirements: - 2-3 years previous mortgage loan sales support and/or administrative/clerical experience or retail banking experience. - Ability to read and write, with basic arithmetic skills - Basic analytical and problem solving skills. - Prior knowledge or experience with mortgage loan documentation - Strong written and verbal communication skills. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a high school diploma or equivalent. - If required to act as a MLO in this position, must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-16 20:50:06United StatesUmpqua BankCaliforniaNoneCAWalnut Creek, CA27929813http://umpquabank.jobs/xml/27929813/jobUSATigardMortgage Loan Processor/Validator Job Type: Full-Time Location: Tigard, OR Last Updated: 04/30/2012 Job Description: Validates all data integrity for loans submitted in the loan origination system. Reviews all necessary credit and income documentation. Reviews collateral such as appraisals, preliminary title reports and purchase agreements. Determines that loan meets compliance standards per policy/regulatory requirements. Forwards to underwriter for review and approval/denial. Prepares file for closing process. Manages loan pipeline according to accepted turn around times and critical transaction dates. Communicates with loan officers to ensure quality service. Responds to all customer inquiries and resolves any issues promptly. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Minimum of 4+ years in mortgage industry. Validates income, credit, and assets on all files. Reviews appraisal for possible red flags. Has limited lending authority (after successfully completing class & test cases). Forwards loan to team underwriter if beyond lending authority. Validates loan requested and meets program guidelines. Validates HMDA information for accuracy. Clears conditions as applicable. Experience includes FHA, VA, Freddie, Fannie, Bonds, Portfolio, and loans more complex in nature. Mentors less experienced processors on team to help expand knowledge base. Prepares loan for closing. Requirements: - 4+ years previous mortgage loan processing experience. - Prior specialized experience and knowledge of the mortgage lending department/function and proficiency in preparing complicated reports and/or documents and previous experience as a mortgage loan processor - Proven analytical and problem solving skills. - Advanced arithmetic skills. - Excellent written and verbal communication skills. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a high school diploma or equivalent. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-12 00:54:29United StatesUmpqua BankOregonNoneORTigard, OR27825796http://umpquabank.jobs/xml/27825796/jobUSATigardMortgage Loan Processor/Validator Job Type: Full-Time Location: Tigard, OR Last Updated: 04/30/2012 Job Description: Validates all data integrity for loans submitted in the loan origination system. Reviews all necessary credit and income documentation. Reviews collateral such as appraisals, preliminary title reports and purchase agreements. Determines that loan meets compliance standards per policy/regulatory requirements. Forwards to underwriter for review and approval/denial. Prepares file for closing process. Manages loan pipeline according to accepted turn around times and critical transaction dates. Communicates with loan officers to ensure quality service. Responds to all customer inquiries and resolves any issues promptly. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Minimum of 4+ years in mortgage industry. Validates income, credit, and assets on all files. Reviews appraisal for possible red flags. Has limited lending authority (after successfully completing class & test cases). Forwards loan to team underwriter if beyond lending authority. Validates loan requested and meets program guidelines. Validates HMDA information for accuracy. Clears conditions as applicable. Experience includes FHA, VA, Freddie, Fannie, Bonds, Portfolio, and loans more complex in nature. Mentors less experienced processors on team to help expand knowledge base. Prepares loan for closing. Requirements: - 4+ years previous mortgage loan processing experience. - Prior specialized experience and knowledge of the mortgage lending department/function and proficiency in preparing complicated reports and/or documents and previous experience as a mortgage loan processor - Proven analytical and problem solving skills. - Advanced arithmetic skills. - Excellent written and verbal communication skills. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a high school diploma or equivalent. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-12 00:54:18United StatesUmpqua BankOregonNoneORTigard, OR27825790http://umpquabank.jobs/xml/27825790/jobUSANapaRover - Napa/Solano Job Type: Part-Time Location: Napa, CA Last Updated: 04/24/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are routine in nature where limited judgment is required. Normally receives detailed instructions on all work. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-08 02:54:45United StatesUmpqua BankCaliforniaNoneCANapa, CA27729153http://umpquabank.jobs/xml/27729153/jobUSATigardUnderwriter - Tigard Job Type: Full-Time Location: Tigard, OR Last Updated: 04/06/2012 Job Description: Examines overall loan documentation to ensure accuracy and completeness. Reviews and evaluates loan-to-value ratio, credit reports, applications, etc., to ensure each loan meets secondary market, investor and company standards. Approves or rejects loans. Ensures loan processing staff, producers or brokers procure appropriate information necessary to finalize loan packages. Maintains awareness of any changes in loan underwriting provisions. Develops and recommends modifications to underwriting or production procedures. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Requires a Bachelors degree or equivalent and knowledge of underwriting procedures, creditor financial analysis techniques and familiarity with investor requirements. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-08 02:54:43United StatesUmpqua BankOregonNoneORTigard, OR27729152http://umpquabank.jobs/xml/27729152/jobUSAYuba CityCommercial Relationship Manager - Yuba City Job Type: Full-Time Location: Yuba City, CA Last Updated: 04/04/2012 Job Description: Handles credit and deposit needs for commercial banking and commercial real estate investment customers involved in ownership and/or operation of businesses or who invest in or develop real estate. Initiates and develops new business through outside business development activities. Achieves annual growth goals for loans, deposits and fees to ensure the bank meets its overall financial targets and conforms to credit terms. Interviews applicants to gain information regarding their business, desire, ability and earning potential so that decisions regarding approval can be made based on acceptable risk levels. Provides credit, deposit and other banking services in conjunction with client management activities. Develops and analyzes financial background data for new or renewed loans. Makes decisions on loans and terms within established lending limits, or refers these issues to next appropriate level of authority. Follows-up on current loans to ensure compliance with internal procedures and other required terms. Maintains ongoing contact with client to be kept current on significant changes in financial condition or operations. Provides financial advice and counsel to existing and potential customers within appropriate legal constraints. Studies industrial, commercial, economic and financial situations relating to new or existing business. Makes recommendations on financial and organizational structure and other matters; visits plant or company sites as required. Ensures the sale of additional financial services. Analyzes credit to determine the ability of customers and prospective customers to qualify for ensuing borrowing requirements. Oversees the timely completion of required documents. Assists internal and external customers, including introducing them to other products/services and other personnel when necessary. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on extremely complex problems where analysis of situations or data requires an evaluation of intangible variance factors. Exercises independent judgment in developing methods, techniques and evaluation criterion for obtaining results. May provide work leadership by assigning work and resolving problems. Provides advice and mentoring to less experienced Commercial Relationship Managers. Having broad expertise or unique knowledge, uses skills to contribute to the development of company objectives and achieves goals in creative and effective ways. Requires a Master’s degree or equivalent and significant experience successfully managing the most complex and valuable customers. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-04-05 03:31:22United StatesUmpqua BankCaliforniaNoneCAYuba City, CA27656385http://umpquabank.jobs/xml/27656385/jobUSAPortlandMortgage Support Specialist (Temporary) - Portland Metro Job Type: Temporary Location: Portland, OR Last Updated: 03/29/2012 Job Description: MAJOR RESPONSIBILITIES Completes file review of all mortgage loan packages making sure applications are complete and consistent. Reviews Net Tangible Benefits and Loan Programs for accuracy. Collects all documentation and runs loan through automated underwriting and gathers loan condition. Ensures loan disclosures are delivered on time and are accurate. Orders electronic appraisals. Submits file into loan center so file can be validated and processed quickly. Assists with marketing and other requests made by the Mortgage Loan Officer. Ensures correct combination of documents will be prepared/received for each loan package to secure legal interests of the company. Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions. Resolves a variety of customer problems/issues regarding bank products and services. Monitors existing mortgage loans to ensure complete conformity with terms. Follows up with customer to obtain all necessary information and clarification on financial analysis materials and resources. Provides customer service, sales support and marketing support for assigned region. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requirements: - 2-3 years previous mortgage loan sales support and/or administrative/clerical experience or retail banking experience. - Ability to read and write, with basic arithmetic skills - Basic analytical and problem solving skills. - Prior knowledge or experience with mortgage loan documentation - Strong written and verbal communication skills. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a high school diploma or equivalent. - If required to act as a MLO in this position, must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-29 22:41:39United StatesUmpqua BankOregonNoneORPortland, OR27497644http://umpquabank.jobs/xml/27497644/jobUSAPortlandMortgage Loan Coordinator - Portland Job Type: Full-Time Location: Portland, OR Last Updated: 03/29/2012 Job Description: MAJOR RESPONSIBILITIES Completes file review of all mortgage loan packages making sure applications are complete and consistent. Reviews Net Tangible Benefits and Loan Programs for accuracy. Collects all documentation and runs loan through automated underwriting and gathers loan condition. Ensures loan disclosures are delivered on time and are accurate. Orders electronic appraisals. Submits file into loan center so file can be validated and processed quickly. Assists with marketing and other requests made by the Mortgage Loan Officer. Ensures correct combination of documents will be prepared/received for each loan package to secure legal interests of the company. Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions. Resolves a variety of customer problems/issues regarding bank products and services. Monitors existing mortgage loans to ensure complete conformity with terms. Follows up with customer to obtain all necessary information and clarification on financial analysis materials and resources. Provides customer service, sales support and marketing support for assigned region. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) If you are required to act as a MLO in this position, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain, you will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requirements: - 2-3 years previous mortgage loan sales support and/or administrative/clerical experience or retail banking experience. - Ability to read and write, with basic arithmetic skills - Basic analytical and problem solving skills. - Prior knowledge or experience with mortgage loan documentation - Strong written and verbal communication skills. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a high school diploma or equivalent. - If required to act as a MLO in this position, must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-29 22:41:38United StatesUmpqua BankOregonNoneORPortland, OR27497643http://umpquabank.jobs/xml/27497643/jobUSAPortlandPart-time Universal Associate - Portland/Multnomah Village Job Type: Part-Time Location: Portland, OR Last Updated: 03/28/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-28 20:32:40United StatesUmpqua BankOregonNoneORPortland, OR27462472http://umpquabank.jobs/xml/27462472/jobUSAHillsboroNetwork Operations Security Manager - Hillsboro Job Type: Full-Time Location: Hillsboro, OR Last Updated: 03/27/2012 Job Description: Manage the work of engineers in Network Security Engineering as part of Information Technology department. Provide leadership for the implementation of information security strategies and IT Controls. Provide leadership, coordination and operations planning to accomplish department/corporate goals and objectives. Work with internal and external business partners, project management, and senior IT management to facilitate appropriate project planning, scheduling and cross-team resource allocation within Infrastructure. Collaborate with peer and senior management to focus on service improvements for critical security control processes. Essential Functions/Responsibilities: • Manage the establishment and implementation of network security plans, programs, systems and schedules. This includes leading risk management plans to protect corporate assets and ensure compliance with contractual and regulatory security obligations, and advising senior management of business risks associated with information security. • Lead and manage the identity and access management process • Lead and manage the security incident response process • Plan and oversee integration of new technology, security management methodologies, security system administration, system and network vulnerability assessment and intrusion prevention. • Maintain and expand expertise in best practices for security management, emerging security technologies, information technology directions, security regulations. Lead change and adoption of new processes and technologies. • Develop and maintain security metrics and the communication of those metrics to Management • Lead the design and operation of security monitoring controls and improvement activities to ensure compliance both with internal security policies and applicable laws and regulations • Manage vendor relationships to ensure business partner/customer satisfaction with all information system security services. Build and maintain effective working relationships with business partners. • Manage departmental short-range planning including overseeing communication and training programs to increase awareness of information security concepts and responsibilities. • Lead in the development of a managed services model to define and deliver the business services of network security and threat detection • Ensure delivery of high quality service, consultation, and product to business partners through understanding of business needs and through the development of seamless transition of work processes across departments in the IT division. Develop and manage relationships throughout the organization to reinforce a culture of service and collaboration. • Continually re-asses the status quo and consider alternative solutions. Keep abreast of best practices and apply as relevant to the organization. Lead change and adoption of new security processes and technologies. • Responsible for the interpretation, communication, and understanding of department and company goals, mission and philosophy to team members. Provide consistent performance feedback to team members and opportunities for advancement. Ensure the development of senior level engineers capable of developing solid technical solutions that address the needs of the business. • Manage multiple projects and partner with peers and senior management teams to shift priorities as needed. Identify risks to projects and deliverables across departments. Ensure resolution of issues within area of responsibility. • Perform accurate root-cause analysis for resolving problems that may have multiple system dependencies. Ensure logging and reporting of incidents and outages according to best practices. • Formal certification in Information Security Management: CISSP, CISM Minimum Qualifications: • Bachelor's Degree in Computer Science or a related field or an equivalent combination of education, training, and experience • 5 years experience managing people or leading project teams, including proven experience providing effective coaching, feedback and development plans to team members • 7 years proven track record of technical expertise in IT Security • Demonstrated analytical and problem-solving skills applied to both technical and business challenges. • Basic understanding of Microsoft server and client technologies with respect to authentication and communication with respect to the OSI model, including Windows Server 2008 R2, Windows Server 2003, Windows 7, Windows XP Professional • Knowledge of security monitoring, diagnostic and administrative tools • Knowledge and understanding of the secure integration of systems into the current network and server environment. • Experience with enterprise system principles and concepts, project planning and implementation. • Ability to collaborate cross-functionally to understand shared goals and objectives. Ability to set short and long-term department goals that align with overall IT organizational direction. • Ability to effectively deal with rapid change in a positive manner and to lead staff through changing priorities. • Proven ability to build successful work teams and manage and retain high performing talent. Ability to mentor and foster a positive environment. Models leadership values. • Demonstrated ability to plan work for teams, manage workload balance and have proven track record of delivery results. • Proven ability to develop effective relationships and to work at all levels of the company including senior and executive management. Experience working effectively across divisional lines in a complex, multi-site organization. Additional Qualifications Preferred: 1. Three years’ experience developing and leading information system security programs. 2. In-depth understanding of banking operations and relevant regulatory/statutory requirements. Working Conditions: Work is performed within a normal office environment with ambient temperatures and involving occasional reaching, stretching, bending and moving about. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-27 23:51:18United StatesUmpqua BankOregonNoneORHillsboro, OR27432614http://umpquabank.jobs/xml/27432614/jobUSASalemRover - Salem Job Type: Part-Time Location: Salem, OR Last Updated: 03/26/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are routine in nature where limited judgment is required. Normally receives detailed instructions on all work. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-26 18:36:56United StatesUmpqua BankOregonNoneORSalem, OR27391667http://umpquabank.jobs/xml/27391667/jobUSAPortlandSenior Designer/Art Director - Portland Job Type: Full-Time Location: Portland, OR Last Updated: 04/23/2012 Job Description: Senior Designer/Art Director Umpqua Bank’s Creative Strategies Group is on the hunt for a talented senior designer/art director who has exceptional people and project management skills. You’ll be part of a nimble, concentrated team that supports the development and rollout of the bank’s marketing tools. This position reports to the Creative Services Manager. RESPONSIBILITIES • Lead the evolution of Umpqua’s brand by further defining and strengthening its visual vocabulary and assets and testing their application through new designs, illustrations, templates, and physical fixtures. • Review most deliverables and provide direction to freelancers, junior staff or agency partners. • Serve as the champion for the brand, ensuring both design aesthetic and brand voice are upheld across every customer touchpoint from the most complex, multifaceted project to a single sales tool. • Conceptualize and design integrated advertising and marketing campaigns, brand assets, printed and electronic collateral, templates, print and outdoor adverting, websites, and some digital communications. • Manage marketing tools and creative deliverables from concept to completion including facilitating project-related meetings to discuss feedback, acquiring detailed project information and critique of materials. • Leverage visual communication strategies to help internal clients attain their marketing and communications objectives in new, smarter, unexpected ways; help establish systems or templates that alleviate ongoing requests. • Present cohesive and persuasive rationales for campaign approaches and represent the creative/brand viewpoint on bankwide initiatives managed outside the group. • Diplomatically move stakeholders to the point-of-decision and keep projects in line with scope and timeline to scope, including managing stakeholders to designated schedules and parameters. • Actively seek out fresh ideas, insights and inspiration to fuel creative or campaign brainstorm sessions. QUALIFICATIONS • Bachelor’s degree in design, fine arts or related equivalent experience. This is a design-based role. • 6 – 8 years of design experience with an emphasis on conceptual development. Agency experience a must. • Well-rounded portfolio that demonstrates design acumen, ingenuity and problem solving; illustration skills strongly preferred. • Adept at providing feedback and direction to a wide variety of partners and staff who do not directly report to you. • Exceptional project management skills and a willingness to roll-up your sleeves and do pretty much anything. • Expert-level skills in Adobe CS programs including Illustrator, InDesign, Photoshop and Acrobat. Knowledge of MS Office programs including PowerPoint, Word and Excel. • Demonstrated ability to integrate creativity and customer-centric strategy into visual design. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-21 20:58:30United StatesUmpqua BankOregonNoneORPortland, OR27303263http://umpquabank.jobs/xml/27303263/jobUSAPortlandMarketing Strategy Manager - Portland Job Type: Full-Time Location: Portland, OR Last Updated: 04/26/2012 Job Description: RESPONSIBILITIES • Serve as the strategic partner in a newly re-structured Creative Strategies division, responsible for creating revolutionary marketing ideas, concepts and programs that generate widely acclaimed results for the brand and unprecedented value for employees, customers, shareholders and local communities. • Create innovative, cross-functional marketing programs and campaigns that elevate the organization’s brand reputation and create top-line demand for product offerings and services across all lines of business (Commercial, Retail Banking, Wealth Management, Home Lending). • Relentlessly pursue new avenues for gathering break-thru insights among consumer and commercial audiences in developing timely, relevant and compelling product positioning platforms, with emphasis on positioning intangible attributes such as service, personal relationships and professional expertise. • Provide direct project management and flawless execution of a plurality of marketing projects of varying scope, size and complexity, doing so on behalf of the Commercial Banking, Retail Banking, Wealth Management and Home Lending divisions, as assigned. • Create, manage and implement sales and promotional campaigns in support of annual brand objectives, prioritizing field-driven marketing initiatives and indirectly overseeing local field marketing liaisons. • Implement best practices relating to marketing result tracking, campaign optimization and direct and indirect marketing ROI, with emphasis on rigorous correlation between campaign activities and results. • Introduce new approaches and methodologies for fostering strong interdependencies and synergies between internal Divisions, creating cross-functional alignment between autonomous business units in directly supporting organizational objectives and brand ideals • Manage work with a variety of creative agencies, third-party vendors and other suppliers, maximizing outside skills and resources while minimizing financial outlays to bring insight and expertise to marketing projects and plans. • Evaluate the financial aspects of marketing strategy and tactics, such as budgets, expenditures, research and development appropriations, and return-on-investment. • Actively engages with business executives to help guide marketing innovation, data-driven decisioning, marketing spend and communications. • Work with brand and product teams to create effective growth strategies by harnessing the company’s delivery channels including web, store, and mobile. • Use sales forecasting and strategic planning methodologies to ensure the sale and profitability of products or services, analyzing business development and brand awareness activities and market trends. QUALIFICATIONS • Proven experience working in a centralized marketing communications team, marketing consulting firm, creative agency, or centralized marketing strategy function within a mid-to-large size organization (500 – 5,000 employees). • Strong project management and matrix management oversight skills, with the ability to establish processes and project timelines to ensure delivery of sophisticated, multi-facted marketing communication tactics and initiatives. • Highly team oriented. • Comfortable working with Senior Leadership in championing new approaches, securing incremental budget allocations and gaining buy-in and support for unique and unfamiliar marketing tactics and techniques. • Demonstrated ability to develop effective advertising and media recommendations across traditional and non-traditional media channels, utilizing media budgets of varying size and scope. • Experienced in conceptual development of product promotions and brand campaigns, with a proven track record of effectively managing vendors to deliver on time and within budget. • Experienced in working with multiple lines of business and brand simultaneously, with the ability to interpret and analyze data to draw out insights with cross-functional applicability across different lines of business. • Outstanding written, verbal and presentation skills. • Bachelor’s degree in business, marketing or related field, or related equivalent experience. MBA and/or creative agency experience preferred. • 10+ years of related experience with an emphasis on strategy development, project management and brand marketing management. Some banking experience a plus. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-21 20:58:29United StatesUmpqua BankOregonNoneORPortland, OR27303260http://umpquabank.jobs/xml/27303260/jobUSAPortlandInformation Security Officer - Portland Job Type: Full-Time Location: Portland, OR Last Updated: 03/26/2012 Job Description: The Information Security Officer is a key leadership position responsible for planning, implementing and maintaining the information security program at Umpqua Bank. The information security program is designed to ensure the confidentiality, integrity, and availability of the information technology environment in compliance with industry regulations. The Information Security Officer will work closely with Information Technology professionals in the Technology Advancement Group (TAG) as well stakeholders in other business units who rely on technology for bank operations. The Information Security program involves several team members, who are responsible for ongoing risk assessment, evaluation of appropriate security controls, development and monitoring of policies and standards, security awareness, project and product development consultation, incident response program management, and proactive compliance with industry regulations related to information security. The Information Security Officer reports to an executive manager in the bank, and is a high profile position designed to lead the bank’s efforts in information security. The position requires the ability to be proactive and lead cross-functional teams to achieve information security objectives. The incumbent must provide outstanding service to various stakeholder groups throughout the bank. Job Responsibilities: • Oversight of the vulnerability management program. • Develop the information security strategy in conjunction with the technology group within the bank. • Develop and maintain information security risk assessments designed to evaluate inherent risks, controls, and residual risks. Effectively advocate within the business for security controls that mitigate unacceptable risks. • Provide management and Board of Director awareness and transparency for program direction, effectiveness, and resource utilization. • Oversee security awareness activities for bank employees and customers. Ensure that the Umpqua culture maintains a commitment to security. • Perform assessment of security controls and evaluate results relative to risk assessment. • Develop effective information security policies and standards. Monitor compliance and work with management to ensure policies are implemented effectively. • Consult with Information Technology and other business unit stakeholders during project and product development efforts. Ensure that appropriate security controls are considered during vendor selection and development efforts. • Monitor regulations and technology trends that affect financial institutions. Evaluate compliance and develop plans for compliance with regards to information security. Educate bank employees and act as a champion for compliance throughout the bank. • Establish and maintain successful external relationships with security technology and service providers, industry experts, local and federal law enforcement, industry consortiums, and regulatory agencies. • Work closely with Information Technology professionals responsible for user security and access controls to review privileged levels of access and changes to the technology environment for risk. • Provide team leadership for information security employees. Provide supervision and mentoring to ensure successful outcomes of program activities. Skills, Knowledge and Experience: • A minimum of 7-10 years information security related experience. • Experience managing projects or programs to achieve information security objectives. • Bachelors or Graduate Degree with sufficient background in information security and business management disciplines. • At least one of several relevant professional certifications, such as CISSP, CISA, or CISM. • Demonstrated exceptional written and verbal communication skills. • Understanding of current technology and regulatory trends affecting financial institution information security programs. • Excellent interpersonal skills and the ability to work effectively with people in a wide range of positions and levels. • Demonstrated ability to analyze security and technology control effectiveness. • Knowledge of trends in technology in multiple areas. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • Strong leadership skills including the ability to build high performing teams and lead change. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-21 20:58:24United StatesUmpqua BankOregonNoneORPortland, OR27303257http://umpquabank.jobs/xml/27303257/jobUSAEurekaLoan Support Specialist - Eureka Job Type: Full-Time Location: Eureka, CA Last Updated: 03/26/2012 Job Description: Performs loan servicing activities such as creating loan documents, booking loans, auditing loans and GL accounts. Ensures documents confirming secured status of loans are filed and tracked. Processes loan payments and payoffs, payment of taxes, servicing of contract collection accounts, collection of delinquent loans, analysis of customer reserve accounts and preparation of annual statements. Tracks insurance payments, researches loan issues, resolves customer problems and completes SBA reporting. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, ability to read, write, and speak English; basic arithmetic skills, knowledge of operational procedures, practices, and policies. Ability to use office software (i.e., word processing, spreadsheets, etc.) and equipment. Requires a high school diploma, vocational training, or equivalent. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-21 20:58:22United StatesUmpqua BankCaliforniaNoneCAEureka, CA27303254http://umpquabank.jobs/xml/27303254/jobUSARoseburgLoan Support Specialist/Commercial Documentation Processor- Roseburg Job Type: Full-Time Location: Roseburg, OR Last Updated: 04/03/2012 Job Description: General Summary: Prepare various types of Consumer, Small Business, Commercial and SBA loan documentation using Laser Pro software. Work directly with loan assistants and loan officers on preparing moderate to complex loan documentation. Provide superior customer service to internal Commercial Banking and Retail Lending Customers. Assist with daily LSS department functions as needed. Essential Funcations: Review submitted requests for completeness and data to begin preperation of documents. ?Based on policy/procedures accurately drafts loan documents that are specialized in nature. ?Actively communicate as needed with lending units to ensure timely processing and status awareness. ?Actively communicate as needed with peers to ensure timely processing. ?Review all procedural and policy updates timely. ?Complete data tracking and/or all other needed forms related to job function. Qualifications: High School Graduate. Ability to learn and retain credit principals, loan documentation and operations Strong analytical and problem solving capabilities. Strong verbal and written communication skills Ability to follow verbal and written instructions Strong organizational skills Ability to adapt to a variety of software programs/systems. Strong interpersonal skills. Ability to develop working internal and external working relationships is essential Ability to use office equipment such as computer, Fax, Copier, etc. Ability to maintain confidentiality, tact and diplomacy. The work environment is extremely fast paced and busy and is representative of those an employee encounters while performing essential functions. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-21 20:58:20United StatesUmpqua BankOregonNoneORRoseburg, OR27303242http://umpquabank.jobs/xml/27303242/jobUSAHillsboroAccess Security Analyst - Hillsboro Job Type: Full-Time Location: Hillsboro, OR Last Updated: 04/20/2012 Job Description: Access & Security Administrator Umpqua Bank is looking for an experienced Access/Security Administrator. The person hired for this position will be responsible for maintaining access per company policy and administrative procedures for all systems components maintained by the Network Access & Administration group within Information Systems. Requirements Include: • 3+ years of security administration/access administration/network systems administration, including a demonstrated record supporting and using all Bank supported versions of PC’s, Active Directory, MS Exchange, Windows file systems, Windows, Terminal Server/Citrix, and the Microsoft Office suite of applications, including Outlook. • Must exhibit a reasonable amount of independent judgment under a minimum of supervision. • Demonstrated understanding of Security Administration/Access Administration concepts, standards and procedures, including experience with provisioning projects/implementations. • Working with Information Security on periodic certification/attestation of existing access. • Responsible for the timely remediation of access changes including the addition, modification and removal of access in response to an audit or certification/attestation. • Acting as a point of contact for recertification of access to handle questions, concerns and feedback. • Support team members, line of business application administrators, as well as the Bank’s Information Security division to ensure that the Bank follows established security administrative policies, standards and procedures for all systems/applications it manages. Skills: • Proficient in Microsoft Active Directory OU administration and account maintenance • Proficient in the administration of global & Local access groups access and analysis of effective permissions • Purpose & scope of privileged (Built-in) accounts such as Domain Admins, Account Operators, etc. • A basic understanding of group policies and how they are applied • Exchange User account Mailbox management: Delivery options, Distribution Lists & email-enabled security groups, Outlook Public Folders: Permissions • Thorough knowledge of Outlook: Adding mailboxes, Export/Archive to PST, Delegation • Organizational skills: Use of Outlook & Windows folders for managing work load. Experience & understanding of Outlook Tasks. • Good attitude. Team player. • Works on an issue or obstacle thoroughly, No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-21 20:58:20United StatesUmpqua BankOregonNoneORHillsboro, OR27303246http://umpquabank.jobs/xml/27303246/jobUSARenoPart Time - Universal Associate - Reno Main Job Type: Part-Time Location: Reno, NV Last Updated: 03/20/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are semi-routine in nature (i.e., cash handling) where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requires reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-21 20:58:19United StatesUmpqua BankNevadaNoneNVReno, NV27303238http://umpquabank.jobs/xml/27303238/jobUSARed BluffStore Manager - Red Bluff Job Type: Full-Time Location: Red Bluff, CA Last Updated: 03/13/2012 Job Description: Responsible for the delivery of outstanding customer service, achievement of sales goals, operational efficiencies and development of store associates. Implements sales and promotional programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring customers to the appropriate department or division. Manages the selection, placement, performance, development, promotion, and termination of store associates. Ensures operational efficiency and quality standards are met. Responsible for all aspects of store security in accordance with Umpqua Bank’s security policy. Responsible for positive community relations in the store market area. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position may require you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Manages a small-sized store with deposits between $1 million and $15 million. Concentrates approximately five percent of time managing a book of business for high end, high volume customers. Required: Customer service background in retail or banking Strong attention to detail and the ability to multi-task effectively Proficient use of Microsoft Word and Excel software applications and ability to operate a variety of office equipment Effective training and mentoring skills Demonstrated sales skills Requires an associate’s degree, or equivalent work experience in banking and finance, business, or a related field Management experience in banking or retail, preferred Proficiency with banking computer systems and related software is required preferred. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, frequent walking, and lifting up to 20 pounds. Requires close visual acuity. Normal office environment and occasional exposure to weather. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-13 19:34:48United StatesUmpqua BankCaliforniaNoneCARed Bluff, CA27108479http://umpquabank.jobs/xml/27108479/jobUSAPortlandMortgage Loan Coordinator - Portland Metro Job Type: Full-Time Location: Portland, OR Last Updated: 03/13/2012 Job Description: MAJOR RESPONSIBILITIES Completes file review of all mortgage loan packages making sure applications are complete and consistent. Reviews Net Tangible Benefits and Loan Programs for accuracy. Collects all documentation and runs loan through automated underwriting and gathers loan condition. Ensures loan disclosures are delivered on time and are accurate. Orders electronic appraisals. Submits file into loan center so file can be validated and processed quickly. Assists with marketing and other requests made by the Mortgage Loan Officer. Ensures correct combination of documents will be prepared/received for each loan package to secure legal interests of the company. Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions. Resolves a variety of customer problems/issues regarding bank products and services. Monitors existing mortgage loans to ensure complete conformity with terms. Follows up with customer to obtain all necessary information and clarification on financial analysis materials and resources. Provides customer service, sales support and marketing support for assigned region. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) If you are required to act as a MLO in this position, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain, you will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requirements: - 2-3 years previous mortgage loan sales support and/or administrative/clerical experience or retail banking experience. - Ability to read and write, with basic arithmetic skills - Basic analytical and problem solving skills. - Prior knowledge or experience with mortgage loan documentation - Strong written and verbal communication skills. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a high school diploma or equivalent. - If required to act as a MLO in this position, must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-13 19:34:43United StatesUmpqua BankOregonNoneORPortland, OR27108474http://umpquabank.jobs/xml/27108474/jobUSARoseburgSupport Service Associate Job Type: Full-Time Location: Roseburg, OR Last Updated: 03/28/2012 Job Description: Performs a variety of deposit operation functions in a centralized environment such as new account set up, account maintenance, and debit card orders. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments. Requires previous teller, new accounts or bank operations experience; reading, writing and basic arithmetic skills; knowledge of operational procedures, practices and policies. Ability to use office and bank software and equipment. Completion of high school, vocational training or equivalent. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. Applicants must be available to work day shift or swing shift. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-09 19:21:20United StatesUmpqua BankOregonNoneORRoseburg, OR27039823http://umpquabank.jobs/xml/27039823/jobUSARosevilleMortgage Support Specialist (Temporary)- Roseville Job Type: Temporary Location: Roseville, CA Last Updated: 03/22/2012 Job Description: MAJOR RESPONSIBILITIES Completes file review of all mortgage loan packages making sure applications are complete and consistent. Reviews Net Tangible Benefits and Loan Programs for accuracy. Collects all documentation and runs loan through automated underwriting and gathers loan condition. Ensures loan disclosures are delivered on time and are accurate. Orders electronic appraisals. Submits file into loan center so file can be validated and processed quickly. Assists with marketing and other requests made by the Mortgage Loan Officer. Ensures correct combination of documents will be prepared/received for each loan package to secure legal interests of the company. Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions. Resolves a variety of customer problems/issues regarding bank products and services. Monitors existing mortgage loans to ensure complete conformity with terms. Follows up with customer to obtain all necessary information and clarification on financial analysis materials and resources. Provides customer service, sales support and marketing support for assigned region. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requirements: - 2-3 years previous mortgage loan sales support and/or administrative/clerical experience or retail banking experience. - Ability to read and write, with basic arithmetic skills - Basic analytical and problem solving skills. - Prior knowledge or experience with mortgage loan documentation - Strong written and verbal communication skills. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a high school diploma or equivalent. - If required to act as a MLO in this position, must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-01 19:46:27United StatesUmpqua BankCaliforniaNoneCARoseville, CA26865391http://umpquabank.jobs/xml/26865391/jobUSASalemMortgage Support Specialist (Temporary)- Salem Job Type: Temporary Location: Salem, OR Last Updated: 03/22/2012 Job Description: MAJOR RESPONSIBILITIES Completes file review of all mortgage loan packages making sure applications are complete and consistent. Reviews Net Tangible Benefits and Loan Programs for accuracy. Collects all documentation and runs loan through automated underwriting and gathers loan condition. Ensures loan disclosures are delivered on time and are accurate. Orders electronic appraisals. Submits file into loan center so file can be validated and processed quickly. Assists with marketing and other requests made by the Mortgage Loan Officer. Ensures correct combination of documents will be prepared/received for each loan package to secure legal interests of the company. Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions. Resolves a variety of customer problems/issues regarding bank products and services. Monitors existing mortgage loans to ensure complete conformity with terms. Follows up with customer to obtain all necessary information and clarification on financial analysis materials and resources. Provides customer service, sales support and marketing support for assigned region. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requirements: - 2-3 years previous mortgage loan sales support and/or administrative/clerical experience or retail banking experience. - Ability to read and write, with basic arithmetic skills - Basic analytical and problem solving skills. - Prior knowledge or experience with mortgage loan documentation - Strong written and verbal communication skills. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a high school diploma or equivalent. - If required to act as a MLO in this position, must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-01 19:46:25United StatesUmpqua BankOregonNoneORSalem, OR26865385http://umpquabank.jobs/xml/26865385/jobUSAWalnut CreekMortgage Support Specialist (Temporary)- Walnut Creek Job Type: Temporary Location: Walnut Creek, CA Last Updated: 03/22/2012 Job Description: MAJOR RESPONSIBILITIES Completes file review of all mortgage loan packages making sure applications are complete and consistent. Reviews Net Tangible Benefits and Loan Programs for accuracy. Collects all documentation and runs loan through automated underwriting and gathers loan condition. Ensures loan disclosures are delivered on time and are accurate. Orders electronic appraisals. Submits file into loan center so file can be validated and processed quickly. Assists with marketing and other requests made by the Mortgage Loan Officer. Ensures correct combination of documents will be prepared/received for each loan package to secure legal interests of the company. Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions. Resolves a variety of customer problems/issues regarding bank products and services. Monitors existing mortgage loans to ensure complete conformity with terms. Follows up with customer to obtain all necessary information and clarification on financial analysis materials and resources. Provides customer service, sales support and marketing support for assigned region. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requirements: - 2-3 years previous mortgage loan sales support and/or administrative/clerical experience or retail banking experience. - Ability to read and write, with basic arithmetic skills - Basic analytical and problem solving skills. - Prior knowledge or experience with mortgage loan documentation - Strong written and verbal communication skills. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a high school diploma or equivalent. - If required to act as a MLO in this position, must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-01 19:46:25United StatesUmpqua BankCaliforniaNoneCAWalnut Creek, CA26865386http://umpquabank.jobs/xml/26865386/jobUSAEugeneMortgage Support Specialist (Temporary)- Eugene Job Type: Temporary Location: Eugene, OR Last Updated: 03/22/2012 Job Description: MAJOR RESPONSIBILITIES Completes file review of all mortgage loan packages making sure applications are complete and consistent. Reviews Net Tangible Benefits and Loan Programs for accuracy. Collects all documentation and runs loan through automated underwriting and gathers loan condition. Ensures loan disclosures are delivered on time and are accurate. Orders electronic appraisals. Submits file into loan center so file can be validated and processed quickly. Assists with marketing and other requests made by the Mortgage Loan Officer. Ensures correct combination of documents will be prepared/received for each loan package to secure legal interests of the company. Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions. Resolves a variety of customer problems/issues regarding bank products and services. Monitors existing mortgage loans to ensure complete conformity with terms. Follows up with customer to obtain all necessary information and clarification on financial analysis materials and resources. Provides customer service, sales support and marketing support for assigned region. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requirements: - 2-3 years previous mortgage loan sales support and/or administrative/clerical experience or retail banking experience. - Ability to read and write, with basic arithmetic skills - Basic analytical and problem solving skills. - Prior knowledge or experience with mortgage loan documentation - Strong written and verbal communication skills. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Requires a high school diploma or equivalent. - If required to act as a MLO in this position, must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-03-01 19:46:23United StatesUmpqua BankOregonNoneOREugene, OR26865382http://umpquabank.jobs/xml/26865382/jobUSARoseburgMortgage Booking Specialist - Roseburg Job Type: Full-Time Location: Roseburg, OR Last Updated: 05/09/2012 Job Description: Performs loan servicing activities such as creating loan documents, booking loans, auditing loans and GL accounts. Ensures documents confirming secured status of loans are filed and tracked. Processes loan payments and payoffs, payment of taxes, servicing of contract collection accounts, collection of delinquent loans, analysis of customer reserve accounts and preparation of annual statements. Tracks insurance payments, researches loan issues, resolves customer problems and completes SBA reporting. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, ability to read, write, and speak English; basic arithmetic skills, knowledge of operational procedures, practices, and policies. Ability to use office software (i.e., word processing, spreadsheets, etc.) and equipment. Requires a high school diploma, vocational training, or equivalent. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-02-15 20:34:42United StatesUmpqua BankOregonNoneORRoseburg, OR26543865http://umpquabank.jobs/xml/26543865/jobUSAEurekaResidential Mortgage Loan Officer - Eureka Job Type: Full-Time Location: Eureka, CA Last Updated: 02/09/2012 Job Description: Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources to maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities. Participates in business related development opportunities, and community efforts to promote homeownership. Develops and executes marketing plan based on monthly and quarterly production standards. Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers any additional required information. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies. Obtains required documents (i.e. appraisals, title reports, financial information), takes applications and follows through to closing. Cross-sells other bank services to mortgage customers. Works with underwriting, processing, funding and closing by following the transaction through to its conclusion. Sells the advantages of the company and various loan products. The loan officer is an outside exempt sales officer and is expected to spend at least 51% of work time outside of the office developing/marketing/selling mortgage residential loans. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge will be gained through coursework, sales training and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Prior mortgage lending and sales experience required and a successful track record in sales. Requirements: - 8-12 years of relevant mortgage originating and structuring experience. - Demonstrated knowledge of the mortgage industry, including processing, underwriting, closing and funding loan. - Excellent analytical and problem solving skills. - Experience collecting and analyzing borrower income and negotiating skills. - Excellent written and verbal communication. - Ability to organize and prioritize, manage and perform multiple tasks. - Detail-oriented and able to meet strict deadlines. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Previous mortgage self-generated origination/sales experience required. - Requires a bachelor’s degree in business, finance, or equivalent. - Must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-02-09 23:54:44United StatesUmpqua BankCaliforniaNoneCAEureka, CA26445245http://umpquabank.jobs/xml/26445245/jobUSAWalnut CreekResidential Mortgage Loan Officer - Walnut Creek Job Type: Full-Time Location: Walnut Creek, CA Last Updated: 02/03/2012 Job Description: Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources to maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities. Participates in business related development opportunities, and community efforts to promote homeownership. Develops and executes marketing plan based on monthly and quarterly production standards. Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers any additional required information. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies. Obtains required documents (i.e. appraisals, title reports, financial information), takes applications and follows through to closing. Cross-sells other bank services to mortgage customers. Works with underwriting, processing, funding and closing by following the transaction through to its conclusion. Sells the advantages of the company and various loan products. The loan officer is an outside exempt sales officer and is expected to spend at least 51% of work time outside of the office developing/marketing/selling mortgage residential loans. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge will be gained through coursework, sales training and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Prior mortgage lending and sales experience required and a successful track record in sales. Requirements: - 8-12 years of relevant mortgage originating and structuring experience. - Demonstrated knowledge of the mortgage industry, including processing, underwriting, closing and funding loan. - Excellent analytical and problem solving skills. - Experience collecting and analyzing borrower income and negotiating skills. - Excellent written and verbal communication. - Ability to organize and prioritize, manage and perform multiple tasks. - Detail-oriented and able to meet strict deadlines. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Previous mortgage self-generated origination/sales experience required. - Requires a bachelor’s degree in business, finance, or equivalent. - Must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-02-03 18:28:00United StatesUmpqua BankCaliforniaNoneCAWalnut Creek, CA26297048http://umpquabank.jobs/xml/26297048/jobUSASeattlePart-time Universal Associate - Seattle/Magnolia Job Type: Part-Time Location: Seattle, WA Last Updated: 04/30/2012 Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products –OR—fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-01-11 21:27:10United StatesUmpqua BankWashingtonNoneWASeattle, WA25836628http://umpquabank.jobs/xml/25836628/jobUSAUkiahResidential Mortgage Loan Officer - Ukiah Job Type: Full-Time Location: Ukiah, CA Last Updated: 01/03/2012 Job Description: Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources to maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities. Participates in business related development opportunities, and community efforts to promote homeownership. Develops and executes marketing plan based on monthly and quarterly production standards. Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers any additional required information. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies. Obtains required documents (i.e. appraisals, title reports, financial information), takes applications and follows through to closing. Cross-sells other bank services to mortgage customers. Works with underwriting, processing, funding and closing by following the transaction through to its conclusion. Sells the advantages of the company and various loan products. The loan officer is an outside exempt sales officer and is expected to spend at least 51% of work time outside of the office developing/marketing/selling mortgage residential loans. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge will be gained through coursework, sales training and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Prior mortgage lending and sales experience required and a successful track record in sales. Requirements: - 8-12 years of relevant mortgage originating and structuring experience. - Demonstrated knowledge of the mortgage industry, including processing, underwriting, closing and funding loan. - Excellent analytical and problem solving skills. - Experience collecting and analyzing borrower income and negotiating skills. - Excellent written and verbal communication. - Ability to organize and prioritize, manage and perform multiple tasks. - Detail-oriented and able to meet strict deadlines. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Previous mortgage self-generated origination/sales experience required. - Requires a bachelor’s degree in business, finance, or equivalent. - Must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-01-04 08:21:33United StatesUmpqua BankCaliforniaNoneCAUkiah, CA25682488http://umpquabank.jobs/xml/25682488/jobUSAGrants PassResidential Mortgage Loan Officer - Grants Pass Job Type: Full-Time Location: Grants Pass, OR Last Updated: 01/03/2012 Job Description: Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources to maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities. Participates in business related development opportunities, and community efforts to promote homeownership. Develops and executes marketing plan based on monthly and quarterly production standards. Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers any additional required information. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies. Obtains required documents (i.e. appraisals, title reports, financial information), takes applications and follows through to closing. Cross-sells other bank services to mortgage customers. Works with underwriting, processing, funding and closing by following the transaction through to its conclusion. Sells the advantages of the company and various loan products. The loan officer is an outside exempt sales officer and is expected to spend at least 51% of work time outside of the office developing/marketing/selling mortgage residential loans. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge will be gained through coursework, sales training and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Prior mortgage lending and sales experience required and a successful track record in sales. Requirements: - 8-12 years of relevant mortgage originating and structuring experience. - Demonstrated knowledge of the mortgage industry, including processing, underwriting, closing and funding loan. - Excellent analytical and problem solving skills. - Experience collecting and analyzing borrower income and negotiating skills. - Excellent written and verbal communication. - Ability to organize and prioritize, manage and perform multiple tasks. - Detail-oriented and able to meet strict deadlines. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Previous mortgage self-generated origination/sales experience required. - Requires a bachelor’s degree in business, finance, or equivalent. - Must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2012-01-04 08:21:31United StatesUmpqua BankOregonNoneORGrants Pass, OR25682487http://umpquabank.jobs/xml/25682487/jobUSABeavertonMortgage Residential Sales Manager - Beaverton Job Type: Full-Time Location: Beaverton, OR Last Updated: 11/17/2011 Job Description: Generates personal production, also, manages and coaches at least two loan officers to achieve required performance levels by establishing a production oriented sales team in a local market. Ensures quality of work completed by loan officers meets Banks customer service standards, adheres to Federal and State guidelines and regulations, and company’s policies and procedures. Manages loan officer’s performance on key bank initiatives including cross selling, ROQ, and customer service surveys. Responsible for selection and hiring, training and development, and performance management for all loan officers. Communicates regularly with area manager, processing and closing manager to resolve issues and ensure overall operational efficiencies. Participates in the solicitation of all types of single-family loans, focusing on spot and single-family development loans. Calls on trade, takes applications, reviews credit, negotiates rates within company guidelines and follows through on closing. Attends community and real estate lending related events and establishes partnerships. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Creates a business approach to enable achievement of volume objectives through management of Mortgage Loan Officers. Develops and coordinates the dissemination of policies and procedures, including rates, discounts and qualifications. Provides guidance in loan production and financing. Develops and controls production budgets and marketing plans. Reviews the quality and type of loan applications. Manages the accomplishment of production goals and ensures quality production administration. Interfaces with internal staff, vendors, borrowers and third party referral sources. Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2011-11-17 19:38:43United StatesUmpqua BankOregonNoneORBeaverton, OR24924696http://umpquabank.jobs/xml/24924696/jobUSAMedfordResidential Mortgage Loan Officer - Medford Job Type: Full-Time Location: Medford, OR Last Updated: 12/29/2011 Job Description: Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources to maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities. Participates in business related development opportunities, and community efforts to promote homeownership. Develops and executes marketing plan based on monthly and quarterly production standards. Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers any additional required information. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies. Obtains required documents (i.e. appraisals, title reports, financial information), takes applications and follows through to closing. Cross-sells other bank services to mortgage customers. Works with underwriting, processing, funding and closing by following the transaction through to its conclusion. Sells the advantages of the company and various loan products. The loan officer is an outside exempt sales officer and is expected to spend at least 51% of work time outside of the office developing/marketing/selling mortgage residential loans. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge will be gained through coursework, sales training and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Prior mortgage lending and sales experience required and a successful track record in sales. Requirements: - 4-8 years of relevant mortgage originating and structuring experience. - Demonstrated knowledge of the mortgage industry, including processing, underwriting, closing and funding loan. - Excellent analytical and problem solving skills. - Experience collecting and analyzing borrower income and negotiating skills. - Excellent written and verbal communication. - Ability to organize and prioritize, manage and perform multiple tasks. - Detail-oriented and able to meet strict deadlines. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Previous mortgage self-generated origination/sales experience required. - Requires a bachelor’s degree in business, finance, or equivalent. - Must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2011-09-28 14:53:06United StatesUmpqua BankOregonNoneORMedford, OR23893980http://umpquabank.jobs/xml/23893980/jobUSASalemResidential Mortgage Loan Officer - Salem Job Type: Full-Time Location: Salem, OR Last Updated: 12/28/2011 Job Description: Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources to maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities. Participates in business related development opportunities, and community efforts to promote homeownership. Develops and executes marketing plan based on monthly and quarterly production standards. Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers any additional required information. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies. Obtains required documents (i.e. appraisals, title reports, financial information), takes applications and follows through to closing. Cross-sells other bank services to mortgage customers. Works with underwriting, processing, funding and closing by following the transaction through to its conclusion. Sells the advantages of the company and various loan products. The loan officer is an outside exempt sales officer and is expected to spend at least 51% of work time outside of the office developing/marketing/selling mortgage residential loans. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge will be gained through coursework, sales training and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Prior mortgage lending and sales experience required and a successful track record in sales. Requirements: - 4-8 years of relevant mortgage originating and structuring experience. - Demonstrated knowledge of the mortgage industry, including processing, underwriting, closing and funding loan. - Excellent analytical and problem solving skills. - Experience collecting and analyzing borrower income and negotiating skills. - Excellent written and verbal communication. - Ability to organize and prioritize, manage and perform multiple tasks. - Detail-oriented and able to meet strict deadlines. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Previous mortgage self-generated origination/sales experience required. - Requires a bachelor’s degree in business, finance, or equivalent. Registered Mortgage Loan Originator (MLO) If you are required to act as a MLO in this position, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain, you will be required to register as a MLO complying with the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2011-09-17 19:49:29United StatesUmpqua BankOregonNoneORSalem, OR23682803http://umpquabank.jobs/xml/23682803/jobUSAEugeneResidential Mortgage Loan Officer - Eugene Job Type: Full-Time Location: Eugene, OR Last Updated: 02/17/2012 Job Description: Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources to maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities. Participates in business related development opportunities, and community efforts to promote homeownership. Develops and executes marketing plan based on monthly and quarterly production standards. Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers any additional required information. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies. Obtains required documents (i.e. appraisals, title reports, financial information), takes applications and follows through to closing. Cross-sells other bank services to mortgage customers. Works with underwriting, processing, funding and closing by following the transaction through to its conclusion. Sells the advantages of the company and various loan products. The loan officer is an outside exempt sales officer and is expected to spend at least 51% of work time outside of the office developing/marketing/selling mortgage residential loans. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge will be gained through coursework, sales training and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Prior mortgage lending and sales experience required and a successful track record in sales. Registered Mortgage Loan Originator (MLO) If you are required to act as a MLO in this position, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain, you will be required to register as a MLO complying with the S.A.F.E. Act requirements. Requirements: - 4-8 years of relevant mortgage originating and structuring experience. - Demonstrated knowledge of the mortgage industry, including processing, underwriting, closing and funding loan. - Excellent analytical and problem solving skills. - Experience collecting and analyzing borrower income and negotiating skills. - Excellent written and verbal communication. - Ability to organize and prioritize, manage and perform multiple tasks. - Detail-oriented and able to meet strict deadlines. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Previous mortgage self-generated origination/sales experience required. - Requires a bachelor’s degree in business, finance, or equivalent. If required to act as a MLO in this position, must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2011-07-08 20:40:01United StatesUmpqua BankOregonNoneOREugene, OR22269915http://umpquabank.jobs/xml/22269915/jobUSAPortlandResidential Mortgage Loan Officer - Portland East Metro Job Type: Full-Time Location: Portland, OR Last Updated: 05/16/2012 Job Description: Umpqua Bank Mortgage is growing and bringing a solid value proposition to the table for producing loan officers to succeed in today's market. Successful Candidate will enjoy, excellent customer service oriented culture, superior operational and management support, state of the art technology platform, wide in-house product menu including but not limited to FNMA, Home path flex and N.O.O., 5-10 properties, Homestyle renovation, FHLMC, Home Possible, H.A.R.P., FHA 203b, FHA flips, 203k, manufactured, VA, USDA, JUMBO, Condos, All in One Construction, CalHFA, Equity Lines, portfolio products, competitive pricing, low admin fees, loan servicing/customers for life, splits as high as 80% depending on volume. 2010 Fortune 100 Best companies to work for #25. Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources to maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities. Participates in business related development opportunities, and community efforts to promote homeownership. Develops and executes marketing plan based on monthly and quarterly production standards. Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers any additional required information. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies. Obtains required documents (i.e. appraisals, title reports, financial information), takes applications and follows through to closing. Cross-sells other bank services to mortgage customers. Works with underwriting, processing, funding and closing by following the transaction through to its conclusion. Sells the advantages of the company and various loan products. The loan officer is an outside exempt sales officer and is expected to spend at least 51% of work time outside of the office developing/marketing/selling mortgage residential loans. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge will be gained through coursework, sales training and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." Registered Mortgage Loan Originator (MLO) This position requires you to act as a MLO, which is defined as an individual who takes loan applications, and/or offers or negotiates the terms of a loan for compensation or gain. All MLO’s will be required to register as a MLO complying with the S.A.F.E. Act requirements. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Prior mortgage lending and sales experience required and a successful track record in sales. Requirements: - 5+ years of relevant mortgage originating and structuring experience. - Demonstrated knowledge of the mortgage industry, including processing, underwriting, closing and funding loan. - Excellent analytical and problem solving skills. - Experience collecting and analyzing borrower income and negotiating skills. - Excellent written and verbal communication. - Ability to organize and prioritize, manage and perform multiple tasks. - Detail-oriented and able to meet strict deadlines. - Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. - Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. - Current/Previous mortgage self-generated origination/sales experience required. - Requires a bachelor’s degree in business, finance, or equivalent. - Must be registered as a MLO as per the S.A.F.E. Act requirements. PHYSICAL REQUIREMENTS & WORKING CONDITIONS Work involves sitting, occasional walking, and lifting up to 10 pounds. Requires close visual acuity. Normal office environment. Occasional travel. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.2011-06-10 18:16:27United StatesUmpqua BankOregonNoneORPortland, OR21748007http://umpquabank.jobs/xml/21748007/job