[{"country_short": "USA", "city": "Tacoma", "description": "Universal Account Expert - Tacoma\n\n\nJob Type: Full-Time\nLocation: Tacoma, WA\nLast Updated: 05/18/2012\n\n\n\n\nJob Description:\n\nSuggests appropriate products and services to existing and prospective customers and cross-sell other bank services such as Elan Visa Cards.\n\nProvides customer service to customers calling the bank. Resolves customer problems such as ATM/Debit Card issues, NSF and overdrafts.\nPerforms a variety of transactions on the customer\u2019s behalf such as fund transfers, stop payments, fund verification, address changes, etc.\nProvides customer service support via email and online secure messaging systems.\n\nActively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words.\n\nTakes personal initiative and is a positive example for others to emulate. Embraces our vision to become \"The World's Greatest Bank\".\n\nWorks on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments.\nRequires administrative/clerical experience, reading, writing and basic arithmetic skills, and knowledge of administrative/clerical procedures, practices and policies. Ability to use office software (i.e., word processing, spreadsheets, etc.) and equipment.\nLearns processes and procedures for a variety of bank operation functions through on the job cross-training activities and formalized training classes.\n\nCompletion of high school, vocational training or equivalent.\n\nAbility to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training.\n\nWe are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.", "date_new": "2012-05-18 19:33:38", "url": "http://umpquabank.jobs/xml/28798106/job", "country": "United States", "company": "Umpqua Bank", "title": "Universal Account Expert - Tacoma", "reqid": null, "state": "Washington", "state_short": "WA", "location": "Tacoma, WA", "uid": 28798106}, {"country_short": "USA", "city": "Tacoma", "description": "Network Technician - Tacoma/Seattle\n\n\nJob Type: Full-Time\nLocation: Tacoma, WA\nLast Updated: 05/18/2012\n\n\n\n\nJob Description:\n\nThis position may be located in the Tacoma/Seattle area.  It will support all of our locations in the Seattle area.\n\n\nProvides hardware and software support for LAN users. Performs LAN/hard disk back-ups and assists end users with questions and problems.\n\nInstalls and maintains software and peripherals, performs configuration of hardware and troubleshoots hardware problems. May provide individual based training.\n\nActively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words.\n\nTakes personal initiative and is a positive example for others to emulate. Embraces our vision to become \"The World's Greatest Bank\".\n\nWorks on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel.\n\nRequires previous experience as a Network Technician and broad technical knowledge of troubleshooting, installation and configuration.\n\nCompletion of high school, vocational training or equivalent.\n\nAbility to demonstrates compliance with all bank regulations for assigned job function and apply to designated job responsibilities \u2013 knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training.\n\nNo relocation offered.\n\nWe are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.", "date_new": "2012-05-17 19:01:54", "url": "http://umpquabank.jobs/xml/28764982/job", "country": "United States", "company": "Umpqua Bank", "title": "Network Technician - Tacoma/Seattle", "reqid": null, "state": "Washington", "state_short": "WA", "location": "Tacoma, WA", "uid": 28764982}, {"country_short": "USA", "city": "Tacoma", "description": "Universal Associate -Tacoma/University Place\n\n\nJob Type: Full-Time\nLocation: Tacoma, WA\nLast Updated: 05/07/2012\n\n\n\n\nJob Description:\n\nOpens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans.\n\nCross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts.\n\nActively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words.\n\nTakes personal initiative and is a positive example for others to emulate. Embraces our vision to become \"The World's Greatest Bank\".\n\nWorks on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products \u2013OR\u2014fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments.\n\nRequires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.).\n\nRequires a high school diploma, vocational training or equivalent and customer service skills.\n\nAbility to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities \u2013 knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training.\n\nNo relocation offered.\n\nWe are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.", "date_new": "2012-05-07 18:27:12", "url": "http://umpquabank.jobs/xml/28479888/job", "country": "United States", "company": "Umpqua Bank", "title": "Universal Associate -Tacoma/University Place", "reqid": null, "state": "Washington", "state_short": "WA", "location": "Tacoma, WA", "uid": 28479888}, {"country_short": "USA", "city": "Tacoma", "description": "Universal Associate - Tacoma/Main\n\n\nJob Type: Full-Time\nLocation: Tacoma, WA\nLast Updated: 05/16/2012\n\n\n\n\nJob Description:\n\nOpens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans.\n\nCross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts.\n\nActively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words.\n\nTakes personal initiative and is a positive example for others to emulate. Embraces our vision to become \"The World's Greatest Bank\".\n\nWorks on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products \u2013OR\u2014fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments.\n\nRequires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.).\n\nRequires a high school diploma, vocational training or equivalent and customer service skills.\n\nAbility to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities \u2013 knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training.\n\nNo relocation offered.\n\nWe are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.", "date_new": "2012-05-07 18:27:03", "url": "http://umpquabank.jobs/xml/28479851/job", "country": "United States", "company": "Umpqua Bank", "title": "Universal Associate - Tacoma/Main", "reqid": null, "state": "Washington", "state_short": "WA", "location": "Tacoma, WA", "uid": 28479851}]